Colin Taylor
Milwaukee
Summary
Dedicated Mechanic Technician with extensive experience at Snow Plow Solutions, excelling in assembling and installing snow plows and salt spreaders. Proven ability to enhance efficiency and minimize errors through quality control measures. Known for reliability and strong teamwork, consistently delivering high-quality service that fosters customer satisfaction and repeat business.
Overview
21
21
years of professional experience
Work History
Mechanic Technician
Snow Plow Solutions
10.2024 - 11.2025
- Conducted routine maintenance on various vehicle systems to ensure optimal performance.
- Collaborated with team members to streamline repair processes and enhance efficiency.
- Implemented quality control measures to improve service accuracy and reduce errors.
- Evaluated new tools and equipment for potential integration into repair workflows.
- Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
- Reduced repair times by efficiently using specialized tools and equipment for each task, ensuring minimal downtime for customers.
- Maintained a clean and organized work environment, adhering to industry best practices for safe operation of equipment and tools.
- Contributed to business growth by consistently delivering high-quality services that attracted repeat customers and positive referrals.
- Minimized warranty claims by executing proper installation procedures for all replacement parts according to manufacturer specifications.
Amazon Flex
Self Employed
06.2022 - 10.2024
- Delivered packages efficiently, ensuring timely arrival to residential and commercial addresses.
- Operated delivery vehicle adhering to safety regulations and traffic laws.
- Conducted pre-trip inspections to maintain vehicle safety and reliability.
- Managed route planning to optimize delivery times and fuel efficiency.
- Interacted with customers professionally, addressing inquiries and resolving issues promptly.
- Collaborated with warehouse staff to coordinate package loading and unloading processes.
- Maintained accurate delivery logs and documentation for tracking purposes.
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Lifted, lowered, and carried packages typically weighing 1-80 pounds throughout regular course of delivery.
- Completed on-time deliveries by choosing best and most efficient routes.
Mechanic
AJ's Auto Care
06.2022 - 10.2024
- Diagnosed mechanical issues using advanced diagnostic tools and systems.
- Conducted routine maintenance and repairs on various vehicle makes and models.
- Implemented safety protocols to ensure compliance with industry standards during operations.
- Collaborated with team members to develop solutions for complex automotive problems.
- Maintained accurate records of services performed and parts used for customer transparency.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Tow Truck Operator
All Star Towing
03.2005 - 06.2022
- Operated tow trucks to transport vehicles safely and efficiently.
- Responded promptly to roadside assistance requests, ensuring customer satisfaction.
- Conducted vehicle assessments to determine towing needs and appropriate methods.
- Collaborated with dispatch to optimize routing for timely service delivery.
- Trained new operators on safety protocols and operational procedures.
- Implemented best practices for vehicle handling, reducing damage incidents.
- Maintained detailed records of service calls, enhancing reporting accuracy.
- Led a team in emergency response situations, coordinating efforts effectively.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
- Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Minimized damage claims through careful handling of customers'' vehicles during loading, transportation, and unloading processes.
- Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
- Reduced response time for service calls by effectively prioritizing tasks and efficiently managing routes.
- Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
- Navigated challenging driving conditions safely, minimizing potential hazards for clients'' vehicles during the towing process.
- Troubleshot and diagnosed mechanical issues, completed basic repairs, and conducted preventive maintenance actions to keep equipment functional.
- Developed strong relationships with local auto repair shops, fostering mutually beneficial partnerships that expanded business opportunities for both parties.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
Education
No Degree - Mass Communications And Commercial Art
Concord College
Athens, WVSkills
- Vehicle diagnostics
- Preventative maintenance
- Technical troubleshooting
- Repair process optimization
- Quality control implementation
- Safety protocol adherence
- Team collaboration
- Customer service excellence
- Equipment evaluation
- Route planning
- Documentation accuracy
- Parts management
- Mechanical repairs
- Diagnostic tools operation
- Emergency response coordination
- Tow truck operation
- Inspection and testing
- Load securing techniques
- Compliance with regulations
Timeline
Mechanic Technician
Snow Plow Solutions
10.2024 - 11.2025
Amazon Flex
Self Employed
06.2022 - 10.2024
Mechanic
AJ's Auto Care
06.2022 - 10.2024
Tow Truck Operator
All Star Towing
03.2005 - 06.2022
No Degree - Mass Communications And Commercial Art
Concord College