Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Colin Tervo

Bloomington,IL

Summary

Dynamic and results-oriented professional with a proven track record in various roles. Adept in strategic planning and building professional relationships. Excelled in roles that demanded adaptability, critical thinking, and problem-solving, enhancing operational efficiency and fostering key partnerships. Skilled in data verification and conflict resolution, consistently achieving objectives with innovative solutions.

Overview

4
4
years of professional experience

Work History

DEFENSIVE COORDINATOR/GOALIE COACH

True Lacrosse Michigan
06.2023 - 08.2023
  • Install defensive formations/schemes with high school players aged 14-18
  • Work with goalies to improve technique
  • Establish defensive drills and practice plans
  • Assist in coordinating practice schedule
  • Recruitment of athletes in Ann Arbor area
  • Coordinated efforts between coaches from different levels to ensure continuity of program objectives.

SPORTS MARKETING INTERN

Northwestern University Athletics
10.2022 - 12.2022
  • Assisted with the development of promotional materials such as brochures, flyers, newsletters and other documents related to the sports organization
  • Facilitated communication between external vendors providing services for events hosted by Northwestern University
  • Created, managed and monitored social media campaigns to promote events and activities related to Northwestern University
  • Coordinated with vendors on event logistics such as venue selection, catering services and audio and visual equipment rental
  • Worked closely with team, gaining knowledge of day-to-day processes and duties.

PROPERTY MANAGEMENT INTERN

AIRBNB
08.2021 - 12.2021
  • Developed expertise in tenant communications and customer service techniques
  • Implemented effective strategies for marketing vacant units through online listings sites
  • Participated in weekly meetings to discuss any issues or concerns related to tenants or properties
  • Conducted regular property inspections to ensure compliance with safety standards
  • Coordinated move-in and move-out activities including unit cleaning, key transfers.

RETAIL SALES ASSOCIATE

Kohls Department Store
11.2020 - 02.2021
  • Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude
  • Greeted customers and engaged in conversation to assess needs
  • Provided friendly and knowledgeable assistance to customers on the sales floor
  • Developed strong interpersonal skills to effectively communicate with customers and coworkers
  • Maintained cleanliness of work areas throughout shift according to company standards
  • Located merchandise on racks or shelves and delivered to customers.

Carrier Sales Intern

MoLo Solutions
06.2024 - 08.2024
  • Develop new and grow existing carrier relationships (lead generation, cold calling, and referrals).
  • Build strong relationships with trucking company key contacts (i.e., owner operators, dispatchers and drivers).
  • Negotiate price, drive process and improve efficiency.
  • Identify issues and work cross-functionally to determine and implement the best solution.
  • Maintain constant contact with carriers to secure additional truck capacity and manage existing business agreements.
  • Provide exceptional service to carriers and customers.
  • Ensure shipment details are accurately communicated and tracked in the system. Support the sales department with timely cost quotations, transit times and availability.

DELIVERY DRIVER

Jimmy Johns
05.2021 - 08.2021
  • Followed routes on delivery on a time schedule
  • Loaded, unloaded, prepared, inspected and operated a delivery vehicle
  • Asked for feedback on provided services and resolved clients' complaints
  • Collected payments
  • Delivered sandwiches to customers across Tualatin area
  • Answered customer calls/receiving and processing orders over the phone
  • Receiving customer orders via cash register
  • Maintaining a clean restaurant environment
  • Other duties as assigned.

TEAM MEMBER

Domino's Pizza
06.2023 - 08.2023
  • Communicated effectively with customers, supervisors, and team members
  • Performed opening and closing duties, including store cleaning and restocking
  • Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
  • Greeted customers and answered questions regarding products and promotions.

Education

BACHELOR OF SCIENCE (B.S.) IN ENTREPRENEURSHIP CANDIDATE -

Illinois Wesleyan University
Bloomington, IL
05.2025

Skills

  • Adaptability
  • Strategic Planning
  • Building professional relationships
  • Teamwork
  • Conflict resolution
  • Critical thinking
  • Data verification
  • Problem-solving
  • Research skills

Additional Information

GPA: 3.2

Timeline

Carrier Sales Intern

MoLo Solutions
06.2024 - 08.2024

DEFENSIVE COORDINATOR/GOALIE COACH

True Lacrosse Michigan
06.2023 - 08.2023

TEAM MEMBER

Domino's Pizza
06.2023 - 08.2023

SPORTS MARKETING INTERN

Northwestern University Athletics
10.2022 - 12.2022

PROPERTY MANAGEMENT INTERN

AIRBNB
08.2021 - 12.2021

DELIVERY DRIVER

Jimmy Johns
05.2021 - 08.2021

RETAIL SALES ASSOCIATE

Kohls Department Store
11.2020 - 02.2021

BACHELOR OF SCIENCE (B.S.) IN ENTREPRENEURSHIP CANDIDATE -

Illinois Wesleyan University

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Colin Tervo