Colin Wilson

• Organized and managed program development from conception through successful execution.
• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
• Developed and maintained relationships with external partners to facilitate program operations.
• Supervised youth and maintained security for each child under care.
• Worked directly with at-risk or youth offenders to improve life skills.
• Coordinated youth programs and activities to enhance physical and emotional well being.
• Adapted instruction to accommodate special needs, disabilities and physical limitations.

• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Fostered positive working relationships with regular customers.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Trained new team members on company procedures, customer service and issue resolution.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

* Managed parking lot for ND football games for the Robinson Community Learning Center’s Entrepreneurship Program.

• Facilitated vehicle flow by managing traffic control and parking in assigned area.
• Directed patrons to designated parking spaces.