Proven track record in hospitality and customer service, exemplified by the demonstrated tenure while working at Hotel California. Skilled in handling high-pressure situations and complex customer complaints, enhancing guest satisfaction and loyalty. Demonstrated expertise in team collaboration and Microsoft Outlook, significantly improving operational efficiency. Achieved a notable increase in repeat business through exceptional hospitality service and problem resolution skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Was furthering studies in school.
I shadowed a hand surgeon for a work week in 2021 at Hand and Wrist Hospital in Houston Texas, under M.D. Mark Henry.