COLLEEN ALOVILI
Laie
Summary
HR professional with solid expertise in talent acquisition, employee relations, and performance management. Known for fostering collaborative team environments and driving results. Versatile, adaptable, and reliable with strong skills in conflict resolution, strategic planning, and communication. Ready to make significant impact by aligning workforce capabilities with organizational goals.
Overview
7
7
years of professional experience
Work History
HR Manager
Watson Hayes, Moab Eyecare, Powder Basin Eyepros, & Utah Eye Associates
10.2022 - Current
- Processed payroll for 30+ employees across 5 offices, maintaining 100% accuracy and ensuring on-time distribution every pay cycle.
- Posted and reconciled $+ in monthly insurance payments using two cloud-based systems (Revolution and EyeCloud Pro), reducing payment posting errors by 20%.
- Led monthly virtual meetings with billing specialists and managers, improving cross-office communication.
- Developed and analyzed monthly performance and incentive reports in Excel, identifying key trends that drove a 12% increase in staff productivity and a 10% boost in incentive payouts.
- Trained and mentored 1–2 managers per quarter, strengthening leadership pipelines and increasing overall team efficiency.
- Onboarded new employees across multiple locations, decreasing onboarding time while improving retention of new hires within the first 90 days.
HR Manager
Ion Vision
04.2019 - Current
- Trained and developed 30+ employees across multiple offices, consistently boosting productivity metrics and improving overall team performance.
- Acted as physician’s scribe during patient exams, streamlining documentation processes while easing workload stress for the doctor and creating a smoother, less stressful experience for patients.
- Processed payroll for 30+ employees across five offices, ensuring accuracy and compliance with organizational standards.
- Generated and analyzed monthly performance and incentive reports, identifying key improvement areas that led to measurable increases in efficiency and employee engagement.
- Screened 28+ patients daily within a 9-hour workday, maintaining accuracy, professionalism, and composure in high-volume clinical settings.
- Conducted quarterly performance evaluations, driving continuous improvement and enhancing overall job satisfaction across the company.
Office Manager
Riverview Dental
04.2021 - 10.2022
- Handled sensitive information with discretion, maintaining strict confidentiality of company documents, patient files, and personnel records.
- Coordinated office events, schedules, and meetings, ensuring seamless execution, optimal use of time, and participation across departments.
- Delivered exceptional customer service by addressing client inquiries and concerns via phone and email, resolving issues efficiently and enhancing client satisfaction.
- Conducted regular inventory assessments of office supplies, proactively managing orders to eliminate stock shortages and support uninterrupted operations.
- Managed front-desk operations, including answering high-volume phone calls and checking patients in and out, ensuring a smooth and welcoming office experience.
- Posted and reconciled dental claim payments to patient accounts, maintaining accurate balances and supporting efficient billing practices.
Education
Business Management - Human Resources, Minor in Biology & Anthropology
Brigham Young University - Hawaii
Laie, HI06-2026
Business Management of Applied Science - undefined
Ensign College
Salt Lake City, UT01.2020
Skills
- Communication
- Computer & Technology
- Problem-Solving
- Organization and Time Management
- Detail Oriented
- Friendly
- Energetic
Timeline
HR Manager
Watson Hayes, Moab Eyecare, Powder Basin Eyepros, & Utah Eye Associates
10.2022 - Current
Office Manager
Riverview Dental
04.2021 - 10.2022
HR Manager
Ion Vision
04.2019 - Current
Business Management of Applied Science - undefined
Ensign College
Business Management - Human Resources, Minor in Biology & Anthropology
Brigham Young University - Hawaii
Similar Profiles
Taylor JonesTaylor Jones
Executive Director at Powder River Basin Children's CenterExecutive Director at Powder River Basin Children's Center
Danny BourgeoisDanny Bourgeois
Facilities Manager Ll at Utah State University Uintah BasinFacilities Manager Ll at Utah State University Uintah Basin
Cindy FarnsworthCindy Farnsworth
Optical Manager / Vision Billing Specialist at Central Utah Eye / CTR Eye CareOptical Manager / Vision Billing Specialist at Central Utah Eye / CTR Eye Care
Artevia Wily-AvaArtevia Wily-Ava
Ramp Agent at Hawaiian AirlinesRamp Agent at Hawaiian Airlines
Yoshiki KashikuraYoshiki Kashikura
Intern at HTB EnergyIntern at HTB Energy