Colleen Blair
Houston,TX
Summary
Dynamic professional with a proven track record at Chesmar Homes, excelling in customer relations and the home construction process. Leveraged sales expertise and Brix proficiency to surpass sales goals, while fostering strong interpersonal relationships. Achieved exceptional customer satisfaction through innovative strategies and meticulous coordination, demonstrating both analytical problem-solving and multitasking proficiency.
Overview
27
27
years of professional experience
Work History
New Home Consultant
Chesmar Homes
01.2013 - Current
- Managed complex contracts, navigating negotiations and closing deals to ensure mutually beneficial outcomes for all parties involved.
- Increased customer satisfaction by providing personalized consultations and construction updates for new home buyers.
- Assisted in training new team members on company procedures, policies, and best practices within the role of New Home Consultant.
- Boosted sales revenue by consistently meeting and exceeding monthly sales goals through strategic marketing efforts and client followups.
- Enhanced company reputation by delivering exceptional customer service and maintaining strong relationships with clients, builders, and real estate professionals.
- Effectively communicated project updates to clients regarding construction progress, ensuring transparency throughout the entire process.
- Streamlined the home selection process for clients through thorough needs assessments and tailored recommendations.
- Negotiated contracts with buyers and sellers to maximize profit margins for Chesmar Homes.
Accountant - HR Coordinator - Office Management
Chesmar Homes
01.2008 - 01.2013
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Maintained integrity of general ledger and chart of accounts.
- Tracked funds, prepared deposits and reconciled accounts.
- Conducted new employee onboarding.
- Coordinated and administered employee health insurance and retirement plans.
- Maintained payroll information by calculating, collecting, and entering data.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained confidentiality of employee records and payroll information.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Accounts Payable Clerk
Chesmar Homes
07.2006 - 01.2008
- Reviewed vendor invoices for appropriate documentation and validity prior to payment..
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
- Maintained good working relationships with vendors and resolved disputes.
Bonner County Treasurer
Bonner County - Idaho Tax Office
07.2003 - 07.2006
- Maintained delinquent files, issued Deed of County Properties and Tax Sales.
- Processed and reconciled tax anticipation accounts and files.
- Assisted in office and mailed payment processing for tax collection and account payment history.
- Preformed pro-rates and backup for daily checkouts and deposits.
Owner/Operator Restaurant
The Hill
01.2000 - 07.2003
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Administrative Assistant to the Superintendent
Bellville Independent School District
07.1998 - 01.2000
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Assisted in managing human resources functions such as recruitment, hiring paperwork processing, employee records maintenance.
- Managed complex calendar schedules for the Superintendent, ensuring punctuality and time management.
- Supported grant application efforts through research, document preparation, and submission tracking.
- Organized professional development opportunities for district staff members by coordinating workshops, trainings, and conferences.
- Strengthened community partnerships by representing the Superintendent at various events when required.
- Maintained confidentiality while handling sensitive information related to staff and district matters.
- Provided support for board meetings by preparing agendas, minutes, and relevant documents in a timely manner.
Education
Accounting
Stephen F. Austin State University
Nacogdoches, TXAccounting And Finance
University of Houston
Houston, TXSkills
- Goal oriented
- Customer relations
- Proficient in the home construction process
- Sales expertise
- Proficient in Brix, Word, Outlook, and Excel
- Analytical Problem-Solving
- Strong Interpersonal Skills
- Multitasking Proficiency
- Strong Home Selection Coordination
Timeline
New Home Consultant
Chesmar Homes
01.2013 - Current
Accountant - HR Coordinator - Office Management
Chesmar Homes
01.2008 - 01.2013
Accounts Payable Clerk
Chesmar Homes
07.2006 - 01.2008
Bonner County Treasurer
Bonner County - Idaho Tax Office
07.2003 - 07.2006
Owner/Operator Restaurant
The Hill
01.2000 - 07.2003
Administrative Assistant to the Superintendent
Bellville Independent School District
07.1998 - 01.2000
Accounting
Stephen F. Austin State University
Accounting And Finance
University of Houston
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