Colleen Brew
Atlantic Beach,FL
Summary
Mechanical engineer and service professional with a proven track record at Andromeda Systems Inc. and various customer service providers. Diversifying the different professional skill sets provide a comfortable and easy customer relationship. Professional in stress analysis, structural design, and exceptional customer service, demonstrated through leadership in technical troubleshooting and guest engagement. Achieved significant feedback with customer satisfaction, and strong work ethic.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Subsystems Engineer
Andromeda Systems Inc.
01.2023 - Current
- Streamlined manufacturing processes by creating clear documentation for assembly procedures and component specifications.
- Improved subsystem performance by identifying and resolving technical issues through thorough analysis and testing.
- Increased overall system reliability with meticulous troubleshooting of subsystem failures during the testing phase.
- Performed root cause analysis on failed components, implementing corrective actions to prevent future occurrences.
Advanced Sailing Instructor
The Rudder Club
03.2018 - Current
- Assisted in maintaining an organized fleet of sailboats, ensuring optimal performance during lessons and races.
- Improved safety awareness among students through thorough pre-sailing briefings and hands-on demonstrations.
- Maintained a high level of student satisfaction with engaging, well-structured lessons tailored to individual learning styles.
- Implemented constructive feedback from regular evaluations into lesson plan modifications, improving overall course effectiveness.
- Incorporated weather forecasting updates into daily briefings giving accurate information on upcoming conditions.
- Prepared students for competitive regattas through focused training sessions on boat handling, race strategy, and teamwork skills.
Server
Epping Forest Yacht Club
04.2011 - 08.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided a comfortable and hospitable environment for customers.
Server
V Pizza
04.2016 - 05.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Bachelor of Science - Mechanical Engineering
University of Central Florida
Orlando, FL12.2022
Skills
- Hardware design
- Hospitality service expertise
- Guest Engagement
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- Network protocols
- Structural analysis
- Reliability Engineering
- Programming Languages
- Team Leadership
- Strong Work Ethic
- Exceptional customer service
Certification
- CPR and First Aid Certified
Timeline
Subsystems Engineer
Andromeda Systems Inc.
01.2023 - Current
Advanced Sailing Instructor
The Rudder Club
03.2018 - Current
Server
V Pizza
04.2016 - 05.2017
Server
Epping Forest Yacht Club
04.2011 - 08.2018
Bachelor of Science - Mechanical Engineering
University of Central Florida
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