Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colleen Cannon

Cleveland,OH

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

28
28
years of professional experience

Work History

Retail Coordinator

One World Shop
05.2020 - Current
  • Trained staff and volunteers to enhance operational efficiency and service quality.
  • Managed office administration tasks to ensure smooth daily operations.
  • Coordinated fundraising events to achieve financial goals for the store.
  • Provided exceptional customer service to build strong community relationships.
  • Oversaw inventory management to maintain optimal stock levels and reduce waste.
  • Designed media materials to effectively promote store initiatives and events.

Baker

Wild Flour Bakery
02.2015 - 01.2020
  • Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
  • Provided customer service by answering questions about menu items or taking orders from customers.

Owner

Goody 2 Shoes Bakery
05.2010 - 06.2015
  • Solely ran home bakery to sell my baking and candy at 5 farmers markets weekly, Etsy and small businesses in the area.
  • Ran my bakery while working full-time.

Customer Service Representative

Barnes & Noble
06.2008 - 04.2014
  • Utilized excellent customer service while maintaining inventory and cashier responsibilities.

Artist Development Representative

EMI Music
03.2006 - 06.2008

Served as representative for recording artists within leading London-based record company.
Managed two state inventory and events, improving recognition of recording artists.
Created and updated web content to engage audiences effectively.

Manager

Borders Books and Music
01.1998 - 06.2008
  • Throughout my ten year tenure with Borders, I held several management positions, including Training, Merchandising, Inventory & Event Coordinator.

Education

Associate of Science - English Writing

University of Pittsburgh
Pittsburgh, PA

Skills

  • Office administration
  • Customer relations
  • Budget oversight
  • Staff training and development
  • Organizational skills
  • Cash handling and reconciliation
  • Computer proficiency
  • Sales strategy development
  • Marketing and promotions
  • Records reconciliation
  • Fundraising strategy
  • Problem-solving

Timeline

Retail Coordinator

One World Shop
05.2020 - Current

Baker

Wild Flour Bakery
02.2015 - 01.2020

Owner

Goody 2 Shoes Bakery
05.2010 - 06.2015

Customer Service Representative

Barnes & Noble
06.2008 - 04.2014

Artist Development Representative

EMI Music
03.2006 - 06.2008

Manager

Borders Books and Music
01.1998 - 06.2008

Associate of Science - English Writing

University of Pittsburgh
Colleen Cannon