Colleen Cauley
Upper Marlboro,MD
Summary
Accomplished Human Resources leader with a track record of over 7 years in People Operations and Talent Acquisition. With a strong focus on building meaningful relationships, fostering employee engagement, and advancing diversity and inclusion efforts, I bring a wealth of experience to each role. My expertise extends to compliance, reporting, process optimization, and risk management, ensuring that HR functions align seamlessly with organizational goals. I am particularly adept at supporting small businesses during periods of rapid growth by developing scalable operational procedures and policies to drive success for all stakeholders, both within and outside the organization.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Deputy Director, People Team & Culture
Simple Technology Solutions, Inc.
Washington, DC
12.2022 - Current
- Maintains HR data, analysis, and reporting
- Maintain employee data and personnel records,work authorization verification and E-verify
- Conducts new hire onboarding and orientation, fully overhauled onboarding and orientation process upon arrival
- Works with PEO and accounting to manage and run payroll, including all applicable tax fillings
- Ensure compliance and complete accurate reports and filings for all applicable entities including OFCCP, Federal, State, and Local government agencies
- Handle all employee relations issues and investigations and works with Director on resolutions
- Plan and manage employee engagement activities - events, corporate gifts
- Administer benefits and work with PEO on benefit-related matters, including open enrollment
- Assists with compensation planning and pay analysis/audits
- Administers leave under FMLA and workplace accommodations per ADA
- Provides support to execute strategy for corporate training and development
- Overhauled existing onboarding program, including pre-boarding information to keep new hires engaged before they start, onboarding presentation and training, onboarding checklists for new hires and internal teams, and an onboarding survey to measure results. Obtained and maintained onboarding satisfaction rating of 97% over the last 12 months.
- Supported the revision of objective and key result (OKR) program to drive individuals and teams toward corporate-level goals. Increased participation from
- Marketing contributions: Creation of monthly company-wide newsletter; three blog posts on website and social media; established new-hire announcements on social media platforms.
- Supported the application for and subsequent award of the Washington Business Journal Best Place to Work award for 2023. Key Results: Overall NPS - 97%, Culture – 95%, Engagement – 92%, Career Satisfaction – 91%, DEIA – 91%, Communication – 91%
Human Resources Manager
Vysnova Partners, Inc.
Landover, MD
11.2021 - 12.2022
- Ensured compliance with state and federal regulations, laws, and policies
- Contributed to business strategy by identifying and prioritizing organizational capabilities
- Maintained accurate employee records in HR systems
- Managed learning activities to enhance performance
- Developed and implemented HR strategy
- Advised management and employees on HR policies and regulations
- Managed FMLA requests and benefit coordination
- Coordinated company benefit programs and filings with agencies
- Managed HR information systems and reporting
- Provided advice, coaching, and consulting to managers and employees
- Served as HR Department ambassador
- Assisted in ACA reporting and unemployment claims
- Facilitated performance management process and coached staff
- Analyzed quality issues and identified training needs for improvement
- Administered and delivered training and development programs
- Managed cross-functional relationships within the organization
Talent Acquisition Manager
Vysnova Partners, Inc.
Landover, MD
04.2021 - 12.2022
- Responsible for the overall success of operations and corporate recruitment
- Developed and implemented a sustainable company talent acquisition strategy and procedures
- Leveraged Social Media platforms for brand awareness and candidate sourcing
- Employed HRIS, Applicant Tracing System (ATS), and Recruitment Marketing tools
- Consulted with hiring managers to further understand business requirements and inform pipeline development.
- Managed the development, maintenance and improvement of recruitment dashboards and analyses
- Promoted DEIA at Vysnova by ensuring diverse candidate pools and continuously monitoring the candidate experience
- Built robust pipeline and diverse pool of candidates to meet current or future hiring needs.
- Evaluated candidates by conducting phone screens and/or video interviews
- Performed reference and background checks
- Collaborated with Executive Leadership to develop viable employee retention strategies
- Supported Talent Acquisition or Human Resources-related events or programs
- Determined and presented KPI reports on a quarterly basis
- Developed and facilitated the on-boarding and orientation of all new employees
- Developed and maintained effective relationships with professional, industry and social networks to source qualified candidates.
Human Resources Generalist
Vysnova Partners, Inc.
Landover, MD
01.2018 - 02.2021
- Streamlined and optimized human resource plans and procedures to enhance efficiency and effectiveness.
- Collaborated in the development of departmental goals, objectives, and systems to align with organizational objectives.
- Successfully administered the compensation program, ensuring fairness and competitiveness in pay practices.
- Effectively managed benefits administration to enhance employee satisfaction and retention.
- Developed and maintained an affirmative action program, fostering diversity and inclusion within the organization.
- Implemented innovative recruitment strategies resulting in the acquisition of top talent for all personnel needs.
- Provided expert employee relations counseling, resulting in improved workplace harmony and productivity.
- Contributed valuable insights and recommendations in administrative staff meetings to drive organizational success.
- Maintained accurate and up-to-date company organization charts, facilitating organizational transparency and communication.
- Played a key role in evaluating reports, decisions, and departmental results to inform strategic decision-making.
- Proactively recommended and implemented new approaches, policies, and procedures to enhance HR operations.
- Ensured accuracy and integrity of human resource information system records, improving data reliability and accessibility.
- Demonstrated comprehensive knowledge of federal, state, and local employment and benefits laws and regulations, maintaining full compliance at all times.
Sourcing Specialist
Betis Group
McLean, VA
12.2015 - 01.2018
- Received incoming customer and partner quote requests
- Acquired the best pricing for the customer through partner channels
- Maintained partner and customer relationships
- Fulfilled customer requests based on pricing and bid processes.
National Sales Manager
First Line Technology
Chantilly, VA
04.2015 - 11.2015
- Developed and maintained customer relationships
- Planned, assembled, and disassembled trade shows booths and equipment
- Generated leads through direct customer contact
- Trained customers on product use and assembly
- Coordinated press and marketing material
- Developed plan for product line sales
- Educated the public on the use of mass patient transport in their community.
Sales Account/Market Development Manager
Coca-Cola Refreshments
Alexandria, VA
09.2014 - 04.2015
- Executed and closed sales calls
- Sold incremental displays and equipment placements
- Maintained appropriate inventory levels
- Ensured account meets Company merchandising standards
- Determined stores' product needs
- Completed administrative functions as they relate to the recruiting process.
Retail Sales Consultant
AT&T
Alexandria, VA
04.2013 - 09.2014
- Achieved consistent top sales performance by effectively selling AT&T products and services.
- Strengthened client relationships and resolved basic equipment issues, enhancing customer satisfaction.
- Distinguished as a Small Business Representative, demonstrating expertise in meeting the unique needs of small businesses.
- Recognized as a subject matter expert (SME) in Digital Life Home Security, providing specialized knowledge to customers.
- Attained top-ranking status for sales performance on a regular basis.
Korean Cryptologic Linguist
United States Army
Fort Bragg, NC
09.2004 - 04.2007
- Branch: Army, MOS: 98GKP, Rank: PFC
Education
BA - Business Administration - Human Resources Management
Strayer University
03-2024
AAS - Baking and Pastry
Stratford University
AA - Foreign Language
Defense Language Institute
Skills
- Recruiting & Sourcing
- ATS & HRIS
- Virtual Networking
- HR and Personnel Management
- Interviewing & Negotiation
- Customer relationship management
- Employee Engagement
- Performance Management (OKRs, KPIs)
- Contracts (Consulting, Federal Gov't and private)
- Compliance/Reporting
- Risk Management
- Leadership and Leadership Development
- Data Analysis (PowerBI)
- Departmental budgeting
- Succession Planning
- Benefits Administration
- Policy writing, maintenance, and compliance
- Fluent Spanish speaker
- Organizational Development
- Change Management
- Process Improvements
- Employee Relations
- Crisis Management
Certification
- Society for Human Resources Management Certified Professional (SHRM-CP), 2020
- Strategic HR Leadership Certified Professional, 09/2023
- Certified Scrum Master (CSM), 01/2024
Languages
Spanish
Professional
Korean
Limited
References
References available upon request
Timeline
Deputy Director, People Team & Culture
Simple Technology Solutions, Inc.
12.2022 - Current
Human Resources Manager
Vysnova Partners, Inc.
11.2021 - 12.2022
Talent Acquisition Manager
Vysnova Partners, Inc.
04.2021 - 12.2022
Human Resources Generalist
Vysnova Partners, Inc.
01.2018 - 02.2021
Sourcing Specialist
Betis Group
12.2015 - 01.2018
National Sales Manager
First Line Technology
04.2015 - 11.2015
Sales Account/Market Development Manager
Coca-Cola Refreshments
09.2014 - 04.2015
Retail Sales Consultant
AT&T
04.2013 - 09.2014
Korean Cryptologic Linguist
United States Army
09.2004 - 04.2007
BA - Business Administration - Human Resources Management
Strayer University
AAS - Baking and Pastry
Stratford University
AA - Foreign Language
Defense Language Institute
- Society for Human Resources Management Certified Professional (SHRM-CP), 2020
- Strategic HR Leadership Certified Professional, 09/2023
- Certified Scrum Master (CSM), 01/2024
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