Colleen Chargualaf
Vancouver,WA
Summary
Dedicated professional experienced in customer service and quality control. Skilled in problem-solving and training, with a focus on improving team performance and ensuring exceptional service delivery in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Dimensional Inspector
PCC Structural Wax Center
Portland, OR
12.2018 - 10.2019
- Inspected dimensional specifications using calipers, micrometers, and other precision measuring tools.
- Conducted thorough quality control assessments to ensure compliance with industry standards.
- Collaborated with engineering teams to troubleshoot dimensional discrepancies and implement corrective actions.
- Trained junior inspectors on inspection techniques and safety protocols to enhance team performance.
Passenger Service Agent
Huntleigh USA
Portland, OR
02.2018 - 11.2018
- Assisted passengers with check-in procedures and baggage claims, ensuring smooth travel experiences.
- Provided information on flight schedules and gate changes, enhancing customer communication.
- Coordinated with airline staff to resolve passenger inquiries and issues efficiently.
- Monitored boarding processes, maintaining compliance with safety regulations and protocols.
Server
Tongjan Thai Restaurant
Vancouver, WA
01.2017 - 02.2018
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Managed order accuracy and timely delivery of food and beverages to tables.
- Collaborated with kitchen staff to optimize food presentation and minimize wait times.
- Assisted in training new servers on restaurant protocols and menu knowledge.
Education
Medical Assistant
Charter College
Vancouver06-2017
Skills
- Material identification
- Visual inspection
- Quality processes
- Production experience
- Safety procedures
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Product restocking
- Complex Problem-solving
- Data entry
Timeline
Dimensional Inspector
PCC Structural Wax Center
12.2018 - 10.2019
Passenger Service Agent
Huntleigh USA
02.2018 - 11.2018
Server
Tongjan Thai Restaurant
01.2017 - 02.2018
Medical Assistant
Charter College