Colleen Clemens

Dynamic health care management professional with over 30 years of comprehensive experience in the industry, adept at leveraging extensive knowledge and skills to drive operational excellence. Proven track record of enhancing patient care and optimizing organizational efficiency through strategic leadership and innovative solutions. Committed to fostering collaborative environments that promote team success and improve health outcomes. Seeking to contribute expertise in a challenging role aligned with a passion for advancing health care services.

• Exceptional capacity to multitask: manage numerous, often competing priorities with ease while fostering the provision of superior patient care.
• Administrative and referral experience including admissions, assessments, treatment, referral and education for a wide range of patients.
• Outstanding, interpersonal and communication skills, superior accuracy in patient history, charting and other documentation; proficient in computer skills.
• Case management for patients in managed care: updating insurance utilization managers with clinical, physical therapy and occupational data on a daily basis.
• Assist families and patients with discharge instructions of medications wound treatments and medical care when leaving into the community.
• Support families in the decision making process of transitioning their loved ones in long term care facilities, assisted living accommodations and other living arrangement opportunities.
• Integrate, implicate, and facilitate all of the departments in the care plan of each patient.
• Assist in implementing plans of action for JACHO and IDPH tags and recommendations.
• Educate families and patients in their disease process, rehabilitation, and diagnosis.
• Implement policies and procedures manuals for infection control, along with COVID-19 regulations and testing protocols.