Colleen Collins
Shallowater,TX
Summary
Dynamic and personable Grocery Clerk with 20 years of extensive experience in front-end and backroom operations, dedicated to enhancing the customer shopping experience. Expertise in inventory management, stock maintenance, and efficient handling of heavy items, all while upholding a strong commitment to exceptional customer service. Recognized consistently by management and customers for reliability, punctuality, and teamwork in fast-paced retail environments. Knowledgeable in grocery operations, adept at creating organized and inviting store displays that facilitate seamless shopping experiences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Grocery Clerk, Receiver
Stater Brothers
Lake Arrowhead, CA
03.2020 - 12.2023
- Ensured high-quality service delivery by assisting customers effectively at checkstand and throughout sales floor.
- Assisted in breaking down and sorting grocery deli loads. Utilized pallet jacks and hand trucks to transport merchandise efficiently.
- Executed stocking procedures for department, maintaining optimal levels of dairy and dairy-free products such as cheeses, butter, eggs, and creamers.
- Monitored and analyzed weekly inventory for dairy department, implementing order adjustments to align with demand.
- Managed daily product ordering to ensure optimal department inventory levels.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized and stocked shelves, ensuring product availability and visibility.
- Received and inspected incoming shipments for quality and accuracy.
- Coordinated with vendors to resolve discrepancies in inventory counts.
- Monitored stock levels and initiated reorder requests as needed.
- Operated electric pallet jack to efficiently transport goods within warehouse environment.
- Ensured compliance with safety protocols during material handling and equipment operation.
Administrative Assistant
Mountain News / Brehm Communications
Lake Arrowhead, CA
01.2018 - 09.2020
- Guided clients through inquiries concerning community relations, billing, and advertising options.
- Oversaw subscription database management, ensuring timely renewals and accurate payment processing.
- Directed the distribution strategy and revenue collection efforts for weekly publication, enhancing overall financial performance.
- Managed legal advertising processes to facilitate accurate document preparation and distribution to clients and county offices.
- Consistently achieved weekly and daily deadlines in a high-pressure environment.
- Supported human resource and office manager in managing accounts receivable billing processes.
Journeyman Grocery Clerk
Stater Bros
Lake Arrowhead, CA
03.2009 - 01.2018
- Processed customer orders efficiently. Assisted customers with credit card, purchase order, and cash payment transactions.
- Enhanced customer satisfaction and loyalty by providing exemplary service in-store.
- Assisted in building and stocking product displays. Supported inventory management by maintaining stock levels. Monitored product code dates to ensure freshness.
- Maintained adherence to established company policies and procedures to promote a safe work environment.
- Managed cash register operations to ensure precise transactions and enhance customer satisfaction.
- Facilitated customer product selection and inquiries to optimize shopping experience.
- Implemented upselling techniques and communicated current discounts to maximize sales opportunities.
- Worked alongside department managers to create eye-catching end cap displays that effectively drew customer attention.
- Facilitated positive shopping experiences by ensuring efficient and welcoming service during checkout.
Education
High School Diploma -
Rim of The World Senior High School
Lake Arrowhead, CA06-1978
Skills
- Point of sale operations
- Product inventory management
- Analytical problem solving
- Service excellence
- Meticulous attention to detail
- Excellent communication
- Teamwork and collaboration
- Timely and dependable
Certification
Certified Receiver
Timeline
Grocery Clerk, Receiver
Stater Brothers
03.2020 - 12.2023
Administrative Assistant
Mountain News / Brehm Communications
01.2018 - 09.2020
Journeyman Grocery Clerk
Stater Bros
03.2009 - 01.2018
High School Diploma -
Rim of The World Senior High School