Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Colleen Collins

Shallowater,TX

Summary

Dynamic and personable Grocery Clerk with 20 years of extensive experience in front-end and backroom operations, dedicated to enhancing the customer shopping experience. Expertise in inventory management, stock maintenance, and efficient handling of heavy items, all while upholding a strong commitment to exceptional customer service. Recognized consistently by management and customers for reliability, punctuality, and teamwork in fast-paced retail environments. Knowledgeable in grocery operations, adept at creating organized and inviting store displays that facilitate seamless shopping experiences.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Grocery Clerk, Receiver

Stater Brothers
Lake Arrowhead, CA
03.2020 - 12.2023
  • Ensured high-quality service delivery by assisting customers effectively at checkstand and throughout sales floor.
  • Assisted in breaking down and sorting grocery deli loads. Utilized pallet jacks and hand trucks to transport merchandise efficiently.
  • Executed stocking procedures for department, maintaining optimal levels of dairy and dairy-free products such as cheeses, butter, eggs, and creamers.
  • Monitored and analyzed weekly inventory for dairy department, implementing order adjustments to align with demand.
  • Managed daily product ordering to ensure optimal department inventory levels.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized and stocked shelves, ensuring product availability and visibility.
  • Received and inspected incoming shipments for quality and accuracy.
  • Coordinated with vendors to resolve discrepancies in inventory counts.
  • Monitored stock levels and initiated reorder requests as needed.
  • Operated electric pallet jack to efficiently transport goods within warehouse environment.
  • Ensured compliance with safety protocols during material handling and equipment operation.

Administrative Assistant

Mountain News / Brehm Communications
Lake Arrowhead, CA
01.2018 - 09.2020
  • Guided clients through inquiries concerning community relations, billing, and advertising options.
  • Oversaw subscription database management, ensuring timely renewals and accurate payment processing.
  • Directed the distribution strategy and revenue collection efforts for weekly publication, enhancing overall financial performance.
  • Managed legal advertising processes to facilitate accurate document preparation and distribution to clients and county offices.
  • Consistently achieved weekly and daily deadlines in a high-pressure environment.
  • Supported human resource and office manager in managing accounts receivable billing processes.

Journeyman Grocery Clerk

Stater Bros
Lake Arrowhead, CA
03.2009 - 01.2018
  • Processed customer orders efficiently. Assisted customers with credit card, purchase order, and cash payment transactions.
  • Enhanced customer satisfaction and loyalty by providing exemplary service in-store.
  • Assisted in building and stocking product displays. Supported inventory management by maintaining stock levels. Monitored product code dates to ensure freshness.
  • Maintained adherence to established company policies and procedures to promote a safe work environment.
  • Managed cash register operations to ensure precise transactions and enhance customer satisfaction.
  • Facilitated customer product selection and inquiries to optimize shopping experience.
  • Implemented upselling techniques and communicated current discounts to maximize sales opportunities.
  • Worked alongside department managers to create eye-catching end cap displays that effectively drew customer attention.
  • Facilitated positive shopping experiences by ensuring efficient and welcoming service during checkout.

Education

High School Diploma -

Rim of The World Senior High School
Lake Arrowhead, CA
06-1978

Skills

  • Point of sale operations
  • Product inventory management
  • Analytical problem solving
  • Service excellence
  • Meticulous attention to detail
  • Excellent communication
  • Teamwork and collaboration
  • Timely and dependable

Certification

Certified Receiver

Timeline

Grocery Clerk, Receiver

Stater Brothers
03.2020 - 12.2023

Administrative Assistant

Mountain News / Brehm Communications
01.2018 - 09.2020

Journeyman Grocery Clerk

Stater Bros
03.2009 - 01.2018

High School Diploma -

Rim of The World Senior High School