Colleen Cullins
North Waterboro,ME
Summary
Dynamic Education Technician III at The Margaret Murphy Centers for Children, adept in behavioral management and fostering student engagement. Proven ability to adapt instructional materials and monitor progress, enhancing learning outcomes. Skilled in interdisciplinary collaboration and emotional support, ensuring a positive and inclusive environment for diverse learners.
Overview
2026
2026
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Education Technician III/Behavioral Health Professional
The Margaret Murphy Centers for Children
08.2022 - Current
- Implemented behavioral management strategies to enhance student engagement and participation.
- Monitored student progress and programs through data analysis that provided feedback to adjust interventions and instructional methods.
- Employed effective classroom management strategies minimizing disruptions ensuring an optimal learning environment for all students present.
- Prepared instruction materials and set up work areas.
- Promoted a positive learning environment through clear communication, consistent expectations, and mutual respect among students and staff members.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supported student learning objectives through personalized and small group assistance.
- Supported students with special educational needs, adapting materials and instructional methods to meet diverse learning styles and abilities.
- Supported creation of positive learning environment, managing classroom behavior and fostering culture of respect and curiosity.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Care Coordinator
Creative Works
08.2021 - 08.2022
- Coordinated patient care plans to ensure seamless service delivery and improved health outcomes.
- Collaborated with interdisciplinary teams to assess patient needs and develop tailored interventions.
- Monitored patient progress and adjusted care strategies based on individual responses and feedback.
- Implemented scheduling systems to optimize resource allocation and enhance operational efficiency.
- Enhanced communication channels between providers, patients, and community resources for streamlined support.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
Program Manager
Siddharth Services, Inc.
01.2020 - 08.2021
- Managed day and residential program services for a caseload of 8 to 10 consumers with autism and intellectual disabilities.
- Worked closely with guardian(s), residential providers, day staff, behavior analysts, case managers, and counselors to provide guidance and support for each individual.
- Ensure that an environment supportive of consumers' rights and personal development is provided.
- Ensure that quality documentation is kept.
- Perform documented site visits, whether announced or unannounced.
- Maintain all client-specific documentation.
- Prepare for and participate in state site inspections.
- Facilitate staff training on client-specific guidelines, including client rights, individual medical and psychological needs, and clients' residential and day program goals.
Director
Child Works Discovery Center
09.2019 - 11.2019
- Responsible for managing day-to-day operations of the daycare and preschool center, including staff schedules, student schedules, documentation, enrollment calls, emails, meetings, tours, and parent inquiries and concerns.
- Works closely with staff to ensure that the children’s educational and social-emotional needs are being met.
- Supervises and supports a staff of six by creating and maintaining open lines of communication, where we can be solution-based and work as a team toward the goals of the center.
- Maintains staff files, children’s files, and paperwork as needed, per the guidelines of the Department of Early Education and Care.
Early Childhood Director
Valuing Our Children
04.2019 - 09.2019
- Responsible for coordinating outreach and community events to promote early learning and literacy in young children.
- Collaborated with other area providers to provide families with all resources and support, and providing home visiting and supervision for home visitors of the ParentChild+ program.
- Provide supervision for childcare facilitators.
- Collaborated with local schools and teachers to provide playgroups in a school setting.
- Scheduling and staffing playgroups playgroups that promote early learning, literacy, and STEM activities.
Family Support Worker
Valuing Our Children
06.2017 - 03.2019
- Working alongside families referred to us from the Department of Children and Families to facilitate access to community resources for families' individual needs.
- Coordinated with multidisciplinary teams to enhance service delivery.
- Worked closely with peers to find the best resources for families in need.
- Conducted assessments to identify family strengths and areas for improvement.
- Provided emotional support during critical situations.
- Organized workshops on parenting skills and family dynamics.
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
- Strengthened families'' resilience through crisis intervention, counseling, and referral services.
- Developed strong rapport with clients, fostering trust necessary for effective intervention.
- Assisted families in navigating complex social service systems, advocating for their rights and accessing essential services.
- Maintained accurate case documentation, ensuring timely reporting to supervisors and compliance with agency requirements.
- Implemented evidence-based interventions designed to reduce risk factors associated with child abuse or neglect.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Contributed significantly towards client success stories by implementing customized support plans based on individual strengths.
- Empowered parents to create nurturing home environments by sharing best practices in positive discipline techniques.
- Organized workshops and training sessions for parents, enhancing their parenting skills and knowledge of child development.
- Visited home environments to help clients develop comprehensive life, technical, and job skills.
- Documented data and completed accurate updates to case records.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Family Support Worker
Valuing Our Children
01.2016 - 06.2016
- Temporary position working alongside families referred to us from the Department of Children and Families, meeting in-home weekly to create and manage treatment plans that suit their needs, aid with applications for housing and other government assistance programs, provide transportation to agencies and appointments as needed, and act as an advocate on behalf of the client and family in regard to healthcare, individualized education plans, and other areas as needed.
Intern
Valuing Our Children
09.2015 - 12.2015
- Worked as a group facilitator in the preschool room for the nurturing program.
- Observed utilization review meetings, reviewed DCF referral cases, and assisted with weekly playgroups.
- Worked closely with all staff members to create a nurturing environment for children and families.
Account Care Coordinator
Innovation Billing Service, Inc.
01.2008 - 06.2017
- Responsible for billing medical claims, fixing claim denial errors, and working closely with patients to troubleshoot claim denials, payments, billing questions, and understanding their benefits.
- Responsible for supervising team members regarding claim status, and following up on denied claims.
- Responsible for applying patient deposits, and sending patient statements.
- Worked closely with peers to complete billing-related projects.
Bank Teller
Athol Savings Bank
2006 - 2008
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing exceptional service to enhance client satisfaction.
- Maintained accurate cash drawer balances through diligent tracking and reconciliation of daily transactions.
- Identified and resolved discrepancies in customer accounts, improving overall accuracy and reliability of records.
Education
Master of Science - Applied Behavior Analysis
Simmons University
Boston, MA 09.2024 - Current
Bachelor of Arts - Psychology
Elms College
Chicopee05-2018
Associate of Arts - Human Services
Mount Wachusett Community College
Gardner12-2015
Skills
- Behavioral management
- Student progress monitoring
- Small group instruction
- Positive learning environment creation
- Patient advocacy
- Documentation and compliance
- Staff training facilitation
- Community resource navigation
- Relationship building
- Classroom support
- Student engagement
- Interdisciplinary team collaboration
Certification
- First Aid
- CPR
Timeline
Master of Science - Applied Behavior Analysis
Simmons University
09.2024 - Current
Education Technician III/Behavioral Health Professional
The Margaret Murphy Centers for Children
08.2022 - Current
Care Coordinator
Creative Works
08.2021 - 08.2022
Program Manager
Siddharth Services, Inc.
01.2020 - 08.2021
Director
Child Works Discovery Center
09.2019 - 11.2019
Early Childhood Director
Valuing Our Children
04.2019 - 09.2019
Family Support Worker
Valuing Our Children
06.2017 - 03.2019
Family Support Worker
Valuing Our Children
01.2016 - 06.2016
Intern
Valuing Our Children
09.2015 - 12.2015
Account Care Coordinator
Innovation Billing Service, Inc.
01.2008 - 06.2017
Bank Teller
Athol Savings Bank
2006 - 2008
Bachelor of Arts - Psychology
Elms College
Associate of Arts - Human Services
Mount Wachusett Community College