Detail-oriented People Operations and Administrative professional with 10+ years of experience supporting executives, coordinating recruiting and onboarding, and managing office and operational workflows. Proven track record of promotion through expanded responsibility, with strengths in process improvement, cross-functional coordination, and confidential information management.
Overview
12
12
years of professional experience
Work History
People Operations Coordinator
Caring.com
Remote
01.2025 - Current
Coordinate full-cycle recruiting, including job requisitions, candidate sourcing, HR screenings, interview scheduling, candidate communications, and ATS management.
Partner with hiring managers and leadership to manage hiring timelines, support recruiting strategies, and deliver a positive candidate experience.
Provide administrative and operational support to executive leadership, including calendar management, meeting coordination, preparation of reports, presentations, and key documents.
Management of cross-departmental budgets (HR, General, Sales)
Support employee engagement and culture initiatives, including team events, recognition programs, and feedback tracking.
Facilitate internal communications, including leadership updates, company-wide announcements, and employee communications.
Identify and implement process improvements across recruiting, people operations, and administrative workflows.
Office Manager
Caring.com
Charlotte, North Carolina
05.2022 - 01.2025
Served as primary point of contact for office operations, vendors, facilities, and day-to-day workplace needs
Managed on-site office operations including mail, supplies, shipping, equipment coordination, and landlord maintenance requests
Organized company meetings, on-site interviews, office events, and weekly team lunches
Supported executive team with travel coordination and administrative requests
Coordinated office safety protocols, return-to-office initiatives, and workspace planning
Partnered with IT to prepare and distribute equipment for new hires
Oversaw planning, ordering, and distribution of company-branded merchandise for employee gifts, holiday programs, and trade shows
Assisted with employee onboarding logistics, including account setup and new hire orientation coordination
Responded to employee inquiries and provided general administrative and operational support
Office Manager
Vision Office Systems
Charlotte, NC
04.2019 - 04.2022
Oversaw day-to-day office and business operations for an IT services company supporting ~30 employees
Implemented operational procedures to improve internal workflows and administrative efficiency
Processed and analyzed budget and sales reports to support leadership decision-making
Coordinated company-wide calendars, meetings, client communications, and internal requests
Accounts Payable & Purchasing Manager
Vision Office Systems
Charlotte, North Carolina
07.2017 - 04.2019
Managed purchasing and full-cycle accounts payable operations, including sales and purchase order processing, invoice reconciliation, vendor payments, and weekly check runs
Maintained accurate financial records through vendor ledger reporting, aging account monitoring, corporate credit card reconciliations, and positive pay systems
Served as primary point of contact for vendor communications, payment terms, pricing negotiations, and required documentation
Analyzed pricing and negotiated vendor contracts to support cost control and supply chain efficiency
Supported launch of an e-commerce addition to the company website to improve order processing and scalability
Assistant Store Manager
Pier 1 Imports
Concord, NC
05.2014 - 05.2016
Supported daily operations of a multimillion-dollar retail location, including staff training, visual merchandising, and sales forecasting
Partnered with store leadership to drive achievement of daily and monthly sales targets and performance incentives
Assisted in coaching and supervising team members to improve sales performance and customer experience