Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colleen Curtiss

Rocky Mount, NC 27804-3603,North Carolina

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Home Shopper

Harris Teeter Grocery
Rocky Mount, NC
09.2023 - Current
  • Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Operated register, handled cash and processed credit card transactions.
  • Assisted teammates with daily tasks during peak periods.

Facility Manager

AWP SAFETY
Youngsville, NC
09.2015 - 09.2023
  • Ran a facility of 90 plus employees with a fleet of 40 trucks, 3 TMA's, 2 stake body trucks with trailers, 14 arrow board panels and 3 sets of AFADS each set on individual trailers.
  • Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
  • Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
  • Managed and directed facility staff by handling assignment delegation and timely completion.
  • Enforced compliance with OSHA regulations and company policies.
  • Provided training to new employees on proper use of equipment and safety protocols.
  • Developed and implemented traffic control plans for construction sites.
  • Coordinated with clients, public works departments and NC DOT in order to obtain permits for roadside operations.
  • Conducted regular inspections to ensure that safety protocols were followed onsite.
  • Facilitated communication between contractors, vendors, suppliers, subcontractors and other relevant parties involved in the project.
  • Prepared daily schedules for all assigned personnel ensuring effective allocation of resources while providing adequate coverage at all times for clients needs.
  • Oversaw the ordering of supplies, materials, tools, and equipment as needed.
  • Analyzed customer feedback to identify opportunities for service improvements.
  • Maintained accurate records of all inventory items stored in the facility.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Assisted in recruiting, onboarding and training new employees.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Prepared expense reports monthly.
  • Attended daily zoom calls regarding daily operations of facility, weekly sales calls and safety calls.

Correctional Officer

Warren Correctional Institution
Manson, NC
03.2014 - 08.2015
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Supervised inmate activities, including meals, recreation times, and work assignments.
  • Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.

Lawn Care Specialist

Alan Ricks
Sharpsburg, NC
10.2010 - 02.2015
  • Maintained equipment in good working condition, performing regular checks and minor repairs.
  • Planted flowers, trees, bushes and other types of vegetation according to customer specifications.
  • Assisted with the installation of hardscapes including patios, walkways and retaining walls.
  • Applied mulch around beds to control weeds and retain moisture in soil.
  • Maintained lawns by mowing, fertilizing, aerating and removing debris.

Customer Service Representative

Lowes Home Improvement
Rocky Mount, NC
03.2007 - 02.2015
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed positive relationships with customers through friendly interactions.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

GED -

Nash Community College
Rocky Mount, NC
06-1997

Skills

  • Reliability
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Operational efficiency and safety
  • Service planning and scheduling
  • Equipment operations

Timeline

Home Shopper

Harris Teeter Grocery
09.2023 - Current

Facility Manager

AWP SAFETY
09.2015 - 09.2023

Correctional Officer

Warren Correctional Institution
03.2014 - 08.2015

Lawn Care Specialist

Alan Ricks
10.2010 - 02.2015

Customer Service Representative

Lowes Home Improvement
03.2007 - 02.2015

GED -

Nash Community College

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Colleen Curtiss