• Created a safe and inspiring learning environment for each individual student.
• Actively engaged students in lessons that were planned around grade level expectations.
• Managed behaviors and supported the social and emotional needs of students.
• Reviewed applications of prospective students, made human-centered and data-informed decisions, and provided personalized guidance throughout the admissions process.
• Managed a New England travel territory and recruited students by participating in college fairs, high school visits, open houses, and information sessions.
• Liaison for the Summit Scholars program; supported first-generation students and individuals underrepresented in higher education as they began their college search.
• Provided testing accommodations, scheduled appointments, and proctored exams for students with disabilities.
• Experienced remote work model; managed office email and online university portal.
• Delivered excellent customer service while maintaining respect, friendliness, and willingness to help.
• Uploaded detailed notes to support students in the National Technical Institute for the Deaf (NTID)
• Recorded information during classes, labs, discussions, and presentations.
• Collaborated with students, professors, and interpreters to ensure equitable learning for deaf and hard of hearing students.