Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colleen Emtage

Bridgewater,NJ

Summary

With 21 years of work experience, I am creative, detail-oriented and appreciate the 'CAN DO' attitude. I have always strived to operate in line with the core values of the business. Being a quick and willing learner who is self motivated, gives me the ability to work in an individual or team setting. Having worked with several different levels of management throughout my career, I have learned to effectively manage up and thrive in a busy corporate environment. I enjoy implementing process improvements, administrative document workflows and procedure documentation, resulting in time savings and effective communication across all levels of the firm. I'm seeking a position where I will be able to add value, using my diverse office experience, to further my career in an Executive Assistant or Office Administration role

Overview

25
25
years of professional experience

Work History

Operations Coordinator

Avison Young
Springfield, New Jersey
03.2023 - Current
  • Managed communications between departments to promote seamless operations.
  • Coordinated daily operations activities and delegated tasks to optimize productivity.
  • Monitored inventory levels to guarantee sufficient stock availability.
  • Maintained accurate records of operational activities for compliance and reporting.
  • Organized meetings and events related to operations to foster collaboration.
  • Assisted in budget tracking and financial reporting for ongoing projects.

Service Processor

Allmark Door
Springfield, NJ
06.2022 - Current
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Computed, recorded and proofread data or reports.
  • Typed, formatted and edited correspondence and other documents.

Office Manager/Executive Assistant

CONTROLTEK
Bridgewater, NJ
02.2019 - 03.2022
  • Day to day Executive Assistant duties to 3 of the Executive Leadership Team Members, including calendar management, setting up meetings, agenda preparation, arranging in-office interviews, meeting notes/follow up tasks, credit card reconciliations, coordinate travel, email monitoring & miscellaneous tasks.
  • Coordinates office activities, catered lunches, preparing board rooms for events and general operations to secure efficiency and compliance with company policies and building rules and regulations.
  • Handles scheduling and manages timely and effective allocation of resources and calendars.
  • Manages office and supply inventory and negotiate and place new supply orders.
  • Manages service calls and relationship with the landlord for servicing of utilities and equipment

Accounts Payable Specialist

CONTROLTEK
Cranford/Bridgewater, NJ
11.2016 - 02.2019
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Assisted with month-end and year-end closings to support accounting system accuracy.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Handled high-volume invoice processing with minimal supervision.

Order Entry Representative

CONTROLTEK
Cranford, NJ
04.2014 - 11.2016
  • Handled all the WEB orders from our top clients and ensured each order was entered into our system in a timely fashion
  • Assisted the team with entering the manual sales orders into our Profit 21 System
  • Assisted clients with ETA of their shipments and worked closely with our warehouse team to move shipments out the door quickly
  • Managed client communication effectively and made sure they were responded to within the same day
  • Made sure the OrderEntry inbox was empty at the end of everyday

Customer Service/Sales Representative

CONTROLTEK
Cranford, NJ
05.2008 - 04.2014
  • Worked closely with our sales team to make sure their clients requests were handled quickly and efficiently with order status, invoice inquiry, mis-ships and miscellaneous Customer Service duties
  • Handled 150 clients and worked closely with them every week on new products & monthly promotions
  • Generated quotes and documented customer communications.
  • Made 69 telesales calls each day to expand our client base
  • Created sample packs for new leads and coordinated with the warehouse for shipping

Assistant to the COO

CONTROLTEK
Cranford, NJ
05.2006 - 05.2008
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Answered phone calls daily and pleasantly welcomed visitors to office.

Caregiver/Office Administration

Here We Grow Learning Center
Westfield, NJ
06.2000 - 05.2006
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Supervised and cared for children ages 9-18 months.
  • Handled office administrative tasks such as bank runs, snack runs, seasonal decor, daily breakfast and milk runs
  • Offered a Directors position at the end of my career with childcare

Education

Courses

Skills

  • Scheduling and calendar management in Outlook
  • Microsoft Outlook
  • PowerPoint
  • Expense reporting (Expendables)
  • OrderEntry (MAS200 & Prophet 21 ERP Systems)
  • TDF (CRM)
  • Microsoft Excel
  • Microsoft Word
  • Onboarding and Orientation
  • Managing Operations and Efficiency
  • Administration and Reporting
  • Scheduling and Coordinating
  • Customer Relations

Timeline

Operations Coordinator

Avison Young
03.2023 - Current

Service Processor

Allmark Door
06.2022 - Current

Office Manager/Executive Assistant

CONTROLTEK
02.2019 - 03.2022

Accounts Payable Specialist

CONTROLTEK
11.2016 - 02.2019

Order Entry Representative

CONTROLTEK
04.2014 - 11.2016

Customer Service/Sales Representative

CONTROLTEK
05.2008 - 04.2014

Assistant to the COO

CONTROLTEK
05.2006 - 05.2008

Caregiver/Office Administration

Here We Grow Learning Center
06.2000 - 05.2006

Courses

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Colleen Emtage