Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Colleen Farrell

Ocean View,DE

Summary

Dedicated Bookkeeper who has initiative and resourcefulness to deliver excellence in QuickBooks and office management. Familiar with A/P, A/R, financial reconciliations and payroll tasks, Key strengths are attention to detail, problem solving, prioritizing, customer relations and an outstanding work ethic.

Overview

19
19
years of professional experience

Work History

Assistant Manager Customer Service - Sub Contracts

D.R. Horton Builders
02.2022 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Tracked customer service cases and updated service software with customer information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Investigated and resolved customer inquiries and complaints quickly.

Office Manager/ Bookkeeper

Dynamic Medical Billing
02.2018 - 12.2021
  • Consulted and setup Online QuickBooks for company
  • Maintain and update accounting records by performing duties such as recording, posting transactions in journals, and the general ledger for accounts payable, accounts receivable, and payroll.
  • Prepare and issue invoices, and follow up on late accounts in a discreet and professional manner.
  • Maintain bank account records, reconcile bank accounts, and balance checkbooks to ensure accuracy.
  • Prepare monthly accounting summaries and reports.
  • Purchase supplies and equipment as authorized by management.
  • Monitor office supplies and reorder as necessary.
  • Tag and monitor fixed assets.
  • Match purchasing receipts, shipment costs and net terms for the approval to the payment process.
  • Paid supplier invoices in a timely manner.
  • Paid any debt as it comes due for payment.
  • Maintain and update Charts of Accounts
  • Processed payroll in a timely manner.
  • Prepare and process monthly, quarterly and annual tax reports
  • Provide clerical and administrative support to company as requested
  • Created and designed company's website and on-line store
  • Used Microsoft Windows, Microsoft Office, and Intuit QuickBooks software

Full Charge Bookkeeper

Lynbrook Of Annapolis, Inc. Custom Home Builders
02.2005 - 02.2018
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Maintained and processed invoices, deposits, and money logs.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
  • Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.

Education

High School Diploma -

Fairmont Heights High School
Capitol Heights, MD

Skills

  • Accounts Payable/Receivable
  • Bank and Account Reconciliations
  • Complex problem solving
  • Effective time management
  • Honesty, trustworthy and dependable
  • Easily adapts and quickly learns company programs
  • Process Payroll
  • Prepare and File Quarterly/Annual Report
  • Strong communication skills
  • Expert in customer relations
  • Knowledgeable in Intuit QuickBooks, Word , Excel, Windows and Wix Website Builder

Additional Information

  • Ability to Communicate with Persons Inside and Outside the Organization
  • Ability to Make Decisions and Solve Problems
  • Ability to Work in a Team Structure or Independently
  • Ability to Obtain and Process Information
  • Ability to Lead with Honesty and Integrity

Timeline

Assistant Manager Customer Service - Sub Contracts

D.R. Horton Builders
02.2022 - Current

Office Manager/ Bookkeeper

Dynamic Medical Billing
02.2018 - 12.2021

Full Charge Bookkeeper

Lynbrook Of Annapolis, Inc. Custom Home Builders
02.2005 - 02.2018

High School Diploma -

Fairmont Heights High School

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Colleen Farrell