Colleen Feltz

-Drive and grow top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.

-Support operational excellence through maintaining visual standards, payroll management, and merchandise availability.

-Deliver exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.

-Deliver exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.

-Collaborate with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand

• Solved customer challenges by offering relevant products and services.
• Prepared merchandise for sales floor by pricing or tagging.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Engaged with customers to build rapport and loyalty.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Managed returns, exchanges and refunds in accordance with store policy.

• Worked closely with Chiropractor to provide effective assistance for specific aspects of business operations.
• Greeted patients in with friendliness and professionalism.
• Patient intake information including taking vitals.
• Scheduled patient appointments.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Performed wide-ranging administrative, financial and service-related functions.