Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colleen Frye

Englewood,FL

Summary

Reliable and hardworking professional who works autonomously or in teams to serve hundreds customers per shift with experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Im a responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. I work well with team members to meet all customer needs in fast-paced environments. I feel Im excellent with money handling, problem-solving and time management abilities in addition with a professional and winning attitude as well as a desire to deliver exceptional dining experience by being focused on setting high expectations and raising service standards. In conclusion Im a results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

21
21
years of professional experience

Work History

Bartender and Banquet Bartender

Gasparilla Inn & Club
Boca Grande, FL
02.2024 - 07.2024
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Prepared cocktails for banquet events according to recipes and customer requests.
  • Assisted in setting up the banquet hall prior to events; arranged tables and chairs, set up buffet stations and decorated according to event specifications.

Server

Sandbar Tiki And Grille
Englewood, FL
06.2021 - 01.2024
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server

The Waverly
Englewood, FL
01.2020 - 06.2021
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Restaurant Owner

Fairways Bar and Grill
Barberton, OH
03.2003 - 01.2019
  • Managed daily operations of business, including hiring and training staff.
  • Created marketing campaigns to attract new customers.
  • Negotiated contracts with vendors and suppliers.
  • Oversaw budgeting and financial management.
  • Provided direction and guidance to employees.
  • Monitored performance of personnel against goals set forth by the company.
  • Conducted performance reviews for employees on a regular basis.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Education

High School Diploma -

Akron Archbishop Hoban
Akron
06-1993

Skills

  • Health codes compliance
  • Food Service
  • Suggestive Selling
  • Beverage Preparation
  • Inventory
  • Beverage supply orders
  • Maintaining a clean bar
  • Sales expertise
  • Outstanding customer service
  • Customer service expertise
  • Safe serving knowledge
  • Staff Management
  • Creative Mixology
  • Menu knowledge
  • Proficient in mixology
  • Responsible Alcohol Service
  • Point of sale systems
  • New Hire Training
  • Marketing and sales experience
  • Wine and liquor expertise
  • Anticipating guest needs
  • Excellent judgment

Timeline

Bartender and Banquet Bartender

Gasparilla Inn & Club
02.2024 - 07.2024

Server

Sandbar Tiki And Grille
06.2021 - 01.2024

Server

The Waverly
01.2020 - 06.2021

Restaurant Owner

Fairways Bar and Grill
03.2003 - 01.2019

High School Diploma -

Akron Archbishop Hoban
Colleen Frye