Colleen Gearty
San Marcos,TX
Summary
Compassionate worker known for high productivity and efficient task completion. Possess specialized skills in gentle handling, attention to detail, and delivering excellent customer services. I excel in patience, communication with pet owners, and adaptability to stressful situations and highly specific customer needs. I have previously taken great pride in ensuring both pets' comfort and owners' satisfaction in my work and interactions with them.
Overview
1
1
year of professional experience
Work History
Assistant Dog Groomer
Petsmart
Selma, Texas
06.2023 - Current
- Maintained cleanliness and order of the grooming facility.
- Ensured proper care for all animals in the salon.
- Greeted customers, answered questions, and provided advice on pet care.
- Performed basic grooming services such as bathing, brushing, trimming nails, cleaning ears and teeth.
- Assisted head groomer with more complicated tasks such as clipping or scissoring pets' coats.
- Provided customer service to clients by answering phone calls and scheduling appointments.
- Kept accurate records of animals' grooming histories including before and after photos.
- Adhered to safety protocols while handling animals during grooming sessions.
- Monitored animal health before and after each session to ensure their well-being.
- Scheduled grooming and veterinary appointments for animals.
- Assessed animals for injury and illness.
- Delivered excellent service to pet owners to drive repeat business.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted in training new employees on proper procedures for caring for animals while they are being groomed.
- Followed company policies related to safety and animal care standards at all times.
Education
High School Diploma -
Texas Tech K-12
Online11-2022
Skills
- Answering Costumer calls
- Booking Appointments
- Time Management
- Animal Handling
- Hair Styling
- Teamwork and Collaboration
- Excellent Communication
Affiliations
When i am not working I enjoy many leisure activities such as making playlists, enjoying live music, cooking and reading. I have a great love for learning and trying new things, i have recently started taking an online course to learn Spanish. Caring for animals in need is a great passion of mine, i enjoy volunteering at my local animal shelter whenever my schedule allows it.
References
References available upon request.
Timeline
Assistant Dog Groomer
Petsmart
06.2023 - Current
High School Diploma -
Texas Tech K-12