Colleen Ginader
Milwaukie,OR
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Eager to bring knowledge to support business and customer needs. Detail-oriented team player with strong organizational skills.
Overview
22
22
years of professional experience
Work History
Task Team Member
Joann Fabric and Crafts
11.2023 - Current
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted customers in selecting merchandise best suited to needs.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Dairy/Frozen Assistant Manager and Cashier
Natural Grocers
10.2022 - 11.2023
- Provided exceptional customer service by promptly answering questions and assisting with product selection.
- Assisted customers with special requests, such as locating hard-to-find items or placing special orders.
- Conducted thorough cleaning routines within the frozen department area, maintaining a sanitary environment compliant with health regulations.
- Reduced wastage of perishable goods through careful stock rotation and monitoring of expiration dates.
- Maintained a clean and organized frozen section, ensuring items were properly sorted and stored.
- Enhanced product presentation by regularly rotating and restocking merchandise on the shelves.
- Assisted in inventory management, conducting regular audits to prevent stock discrepancies.
- Ensured timely replenishment of high-demand products, minimizing out-of-stock situations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Office Associate at Gresham Location
Montavilla Sewing Center
10.2011 - 09.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
- Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
- Assisted in the training of new hires, helping them quickly acclimate to their roles and responsibilities.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Maintained and updated office records, both digital and physical.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Trained and supervised employees on office policies and procedures.
Cashier
Fabric Depot
08.2002 - 06.2011
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Certificate - Dental Assistant
Apollo College
08.2003
Diploma - General classes
Roosevelt High School
06.2001
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Following Instructions
- Money Handling
- Creativity and Innovation
- Organizing Work Stations
- Goal Setting and Achievement
Timeline
Task Team Member
Joann Fabric and Crafts
11.2023 - Current
Dairy/Frozen Assistant Manager and Cashier
Natural Grocers
10.2022 - 11.2023
Office Associate at Gresham Location
Montavilla Sewing Center
10.2011 - 09.2022
Cashier
Fabric Depot
08.2002 - 06.2011
Certificate - Dental Assistant
Apollo College
Diploma - General classes
Roosevelt High School