Colleen Hafner
Oxnard,CA
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
25
25
years of professional experience
Work History
Physical Therapy Assistance
Self Employed
05.2012 - Current
- Participated in ongoing professional development opportunities to stay current on best practices within the field of physical therapy assistance.
- Improved patient mobility with gentle assistance during physical therapy exercises and daily routines.
- Increased patient mobility through participation in range-of-motion exercises, physical therapy sessions, and ambulation assistance.
- Supported patients in achieving mobility goals through physical therapy exercises and ambulation assistance.
- Collaborated with therapy teams to provide physical assistance during rehabilitation exercises for optimal recovery outcomes.
- Developed and implemented individualized treatment strategies using medication, physical therapy, and lifestyle improvements.
- Maintained compliance with all regulatory standards and licensing requirements, ensuring safe and effective practice in the field of home care physical therapy.
- Assisted with physical therapy exercises to support patients in regaining mobility and independence.
- Participated in professional development activities to stay current with industry trends and advancements in physical therapy techniques.
Claims Supervisor
MAMSI MEDICAL
06.2007 - 08.2010
- Assisted in the recruitment and selection of new claims adjusters, ensuring they possessed the necessary skills and expertise to excel in their roles.
- Monitored performance metrics regularly, identifying areas for improvement and implementing corrective measures accordingly.
- Fostered a positive work environment that promoted collaboration, teamwork, and open communication among staff members.
- Managed a diverse caseload, prioritizing tasks effectively to meet strict deadlines and maintain quality standards.
- Maintained up-to-date knowledge on industry trends, best practices, and regulatory changes to ensure optimal decision-making in the claims management process.
- Enhanced team productivity by providing ongoing training and mentorship to claims adjusters.
- Increased accuracy in claim evaluations through comprehensive documentation and attention to detail.
Claims Processing Specialist
MAMSI MEDICAL
01.1999 - 06.2007
- Handled complex cases with a keen attention to detail, ensuring proper evaluation and adjudication of each claim.
- Identified potential fraudulent claims through careful analysis of trends, patterns, and inconsistencies.
- Participated in ongoing professional development programs within the industry, staying current on best practices for efficient claims management.
- Improved claim processing efficiency by implementing streamlined procedures and workflow adjustments.
Education
Bachelor of Science - Fitness Exercise Science
Shepherd University
Shepherdstown, WVAssociate of Science - Management
NVCC
VirginiaSkills
- Time Management
- Accurate
- Team Player
- Quality Assurance
Timeline
Physical Therapy Assistance
Self Employed
05.2012 - Current
Claims Supervisor
MAMSI MEDICAL
06.2007 - 08.2010
Claims Processing Specialist
MAMSI MEDICAL
01.1999 - 06.2007
Bachelor of Science - Fitness Exercise Science
Shepherd University
Associate of Science - Management
NVCC
Similar Profiles
Joseph CruzJoseph Cruz
Mover at Self EmployedMover at Self Employed
Damian RasmussenDamian Rasmussen
Skilled Gardner at Self EmployedSkilled Gardner at Self Employed
Vinny WoodVinny Wood
Barber at self employedBarber at self employed
Maureen Cowan-MageeMaureen Cowan-Magee
Graphic Designer/Illustrator at Self EmployedGraphic Designer/Illustrator at Self Employed
Melanie SorianoMelanie Soriano
Respite Care Provider at Channel Islands Social ServicesRespite Care Provider at Channel Islands Social Services