With a proven track record at Horizon Hospital, I excel in client relationship building and safety compliance, ensuring 95% patient satisfaction. My expertise in workload management and deadline adherence, coupled with compassionate care, has consistently enhanced patient well-being and facility efficiency.
Overview
32
32
years of professional experience
Work History
Independent Contractor Newspaper Delivery
Gannett Publishing Services
06.2001 - 11.2022
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
CNA
Brian Center Health and Rehabilitation
06.1998 - 08.2001
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
CNA
Palm Garden of Largo
05.1996 - 08.1998
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Self Employed CNA
Self-employeed
06.1997 - 04.1998
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Followed directions of licensed nurses to administer medications and treatments.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
CNA
Oak Manor Nursing & Rehabilitation
09.1996 - 01.1997
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
MHT/CNA
Horizon Hospital (Psychiatric)
04.1991 - 09.1995
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Documented patient information and care activities in electronic health record.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Education
High School Diploma -
Dixie Hollins
St. Petersburg, FL
06.1975
Nursing
CNA Certification
St. Petersburg, FL
03.1991
CNA Certification
North Carolina
07.1998
Skills
Client relationship building
Workload management
Deadline adherence
Safety compliance
Timeline
Independent Contractor Newspaper Delivery
Gannett Publishing Services
06.2001 - 11.2022
CNA
Brian Center Health and Rehabilitation
06.1998 - 08.2001
Self Employed CNA
Self-employeed
06.1997 - 04.1998
CNA
Oak Manor Nursing & Rehabilitation
09.1996 - 01.1997
CNA
Palm Garden of Largo
05.1996 - 08.1998
MHT/CNA
Horizon Hospital (Psychiatric)
04.1991 - 09.1995
High School Diploma -
Dixie Hollins
Nursing
CNA Certification
CNA Certification
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