Colleen Hardy

Cantonment

Summary

Detail-oriented Warehouse Associate with extensive experience in retail and forklift operations. Skilled in inventory management, workplace safety, and team collaboration, driving improved customer experiences and operational excellence.

Overview

years of professional experience

Work History

Warehouse Grocery Associate / Cashier

Buc-ees

Robertsdale, AL

01.2022 - Current

Assisted customers with product inquiries and selections to enhance shopping experience.
Maintained cleanliness and organization of store shelves to optimize product visibility.
Processed transactions accurately at registers, ensuring efficient customer service flow.
Restocked inventory regularly to prevent stockouts and meet customer demand.
Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
Assisted customers by finding items quickly to boost store satisfaction rates.
Pleasantly greeted customers and provided prompt and courteous service.
Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
Handled customer inquiries in a timely manner, addressing concerns and providing helpful solutions.

Warehouse Forklift Operator

Lowes Home Improvment

Gallatin, TN

08.2005 - 09.2019

Operated forklifts to efficiently load and unload shipments in compliance with safety protocols.
Conducted regular inspections of equipment to ensure optimal functionality and safety standards.
Coordinated inventory management tasks to maintain accurate stock levels and reduce discrepancies.
Assisted team members in training on proper handling techniques for hazardous materials.
Maintained cleanliness and organization of work area, enhancing overall efficiency in operations.
Collaborated with management to identify areas for process improvement and operational excellence initiatives.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Unloaded and stacked materials by raising and lowering lifting devices.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

Education

High School Diploma -

Canton High School

Canton, MO

05-1975

Skills

Punctuality
Shelf stocking
Cleanliness maintenance
Product rotation
Willingness to learn
Teamwork and collaboration
Customer service

Attention to detail
Cleaning and sanitizing
Punctual and reliable
Cleaning and sanitation
Workplace safety
Excellent communication

Timeline