Colleen Harm
Oxford
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working.
Overview
37
37
years of professional experience
Work History
Administrative Assistant
Lamphere Schools
09.1998 - 06.2024
- Managed office communications, ensuring timely dissemination of information across departments.
- Coordinated scheduling for meetings and events, optimizing calendar management for staff and administration.
- Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Domestic Worker
Self-employeed
01.1987 - 08.1998
- Managed household tasks, ensuring cleanliness and organization throughout residence.
- Developed efficient cleaning routines, optimizing time management and task execution.
- Coordinated schedules for household chores, ensuring timely completion of all tasks assigned.
- Transported children to school, doctor appointments and various activities.
Education
High School Diploma -
Reford
Detroit, MI06-1987
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- File organization
- Customer and client relations
- Critical thinking
- Strong problem solver
- Professional communication
- Verbal communication
Timeline
Administrative Assistant
Lamphere Schools
09.1998 - 06.2024
Domestic Worker
Self-employeed
01.1987 - 08.1998
High School Diploma -
Reford