Summary
Work History
Education
Skills
Timeline
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Colleen Henry

Laporte,IN

Summary

Dynamic Peer Support Specialist with a proven track record at Swanson Center, excelling in recovery guidance and rapport building. Expert in crisis intervention and boundary setting, fostering resilience among clients. Committed to enhancing self-care management through innovative wellness workshops, driving positive outcomes in personal growth and community engagement.

Work History

Peer Support Specialist

Swanson Center
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
  • Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
  • Increased awareness of and supported participation in self-help and advocacy organizations.
  • Facilitated peer support groups, creating a safe space for open discussion and shared experiences.
  • Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
  • Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
  • Encouraged self-care among peers by facilitating wellness workshops focused on stress reduction techniques like mindfulness exercises or yoga classes.
  • Utilized motivational interviewing techniques to encourage clients to engage in healthy behaviors.
  • Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.

Secretary

Healy’s Landscaping
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Line Leader

Faspak
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
  • Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
  • Increased awareness of and supported participation in self-help and advocacy organizations.
  • Facilitated peer support groups, creating a safe space for open discussion and shared experiences.
  • Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
  • Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
  • Encouraged self-care among peers by facilitating wellness workshops focused on stress reduction techniques like mindfulness exercises or yoga classes.
  • Utilized motivational interviewing techniques to encourage clients to engage in healthy behaviors.
  • Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.

Education

Homewood Flossmoor High School

Skills

  • Peer support ethics
  • Recovery guidance
  • Boundary setting
  • Substance abuse awareness
  • Rapport building
  • Self-care management

Timeline

Peer Support Specialist

Swanson Center

Secretary

Healy’s Landscaping

Line Leader

Faspak

Homewood Flossmoor High School
Colleen Henry