Colleen Hintz
Crozet,VA
Summary
Conscientious and compassionate human resources professional with 10+ years of experience. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Resources Manager
St. Anne's-Belfield School
11.2022 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Instructed senior leaders on appropriate employee corrective steps.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Human Resources Director
The Montpelier Foundation
01.2022 - 12.2022
- Partner with senior leaders and the TMF Board of Directors to drive and communicate innovative and strategic human resources solutions that support the goals of the organization.
- Ensure compliance with HR-related legal and regulatory requirements.
- Weekly management and execution of payroll, benefits administration, onboarding, offboarding, department requisitions and recruiting
- Monitor HR metrics to identify areas of concern and propose programs and actions to remedy.
- Revise and refine the organizations policies, procedures, and protocols into a clear and concise employment strategic plan.
- Work with the BOD and senior management to identify key company culture issues and implement programs to elevate the employee well-being.
- Direct, manage and implement all aspects of Human Resources for The Montpelier Foundation and James Madison's Montpelier.
- Processed employee claims involving performance issues and harassment.
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
District Manager
Qualified Staffing and Search Group
01.2019 - 01.2022
- Kept abreast of latest industry developments by attending meetings, training workshops, and industry events.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Coached managers through employee engagement, documentation, discipline, and performance improvement plans.
- Oversaw new-hire orientation and recruiting initiatives for best-in-class talent identification.
- Provided guidance to managers and employees on talent management, governance, and protocols.
- Managed the development and maintenance of candidate pipeline meeting weekly recruitment and placement goals.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Supervised various locations, enforcing high-quality standards of operation.
Business Owner/Operator
LJ Enterprises LLC
05.2008 - 01.2019
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Monitored staff performance, providing final-say assessment over inquiries.
- Implemented performance review and motivational strategies to elevate HR team results.
- Monitored and handled employee claims involving performance-based and harassment incidents..
- Motivated employees through special events, incentive programs and constructive feedback.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all employees.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Maintained company compliance with local, state, and federal laws, in addition to establishing organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Executive Director
Artisans Center of Virginia
10.2017 - 01.2019
- Managed all aspects of operations and finances within guidance of Board of Directors
- Crafted new directive for future of ACV
- Responsible for advancement, development, and fiscal partnerships
- Managed internal staff and external staff
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies
- Drove strategic improvements to enhance operational and organizational efficiencies
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
Marketing & Communications Specialist
Charlottesville Regional Chamber of Commerce
01.2016 - 01.2018
- Served as primary point of contact for all media communications.
- Drafted engaging, accurate and effective press releases.
- Directed and coordinated marketing activities and policies for promotional purposes to include website copy.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
Education
B.A. - Business Economics & Art History
Mary Baldwin College
Staunton, VASkills
- Policies, Procedures & Benefits
- Onboarding / Offboarding Expertise
- HRIS & Payroll Expertise
- Employee Relationship Strategies
- Paychex, ADP, Microsoft 365
- Employee Relations
- Records Management
- New Employee Orientation
Certification
- CSP, Certified Staffing Professional, Employment Law Certification
- SHRM - Society for Human Resource Management certification
Associations
- Volunteer: New Directions Women's Center, Staunton, VA
- Former Board of Directors member: The Artisans Center of Virginia
- Former Board of Directors President & Founder: Creative Youth, Atlanta, GA
- Former Board of Directors member: The Truancy Project, Atlanta, GA
Timeline
Human Resources Manager
St. Anne's-Belfield School
11.2022 - Current
Human Resources Director
The Montpelier Foundation
01.2022 - 12.2022
District Manager
Qualified Staffing and Search Group
01.2019 - 01.2022
Executive Director
Artisans Center of Virginia
10.2017 - 01.2019
Marketing & Communications Specialist
Charlottesville Regional Chamber of Commerce
01.2016 - 01.2018
Business Owner/Operator
LJ Enterprises LLC
05.2008 - 01.2019
B.A. - Business Economics & Art History
Mary Baldwin College
- CSP, Certified Staffing Professional, Employment Law Certification
- SHRM - Society for Human Resource Management certification
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