Colleen Hughes
Taylor,TX
Summary
Dynamic Human Resource Admin Sr. at ERCOT, recognized for fostering teamwork and enhancing onboarding experiences. Adept at maintaining accurate HR databases and managing sensitive information. Known for a friendly demeanor and exceptional organizational skills, contributing to a positive workplace culture and improving employee engagement through well-coordinated events.
Overview
43
43
years of professional experience
Work History
Human Resource Admin Sr.
ERCOT (Electric Reliability Council of Texas)
03.2013 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Administrative Assistant
Abbott Spine/Zimmer Spine
05.2006 - 03.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Executive Administrative Assistant
Burnes Group/ Intercraft Company
11.1997 - 05.2006
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments and handled calenders for senior leadership.
Human Resource Coordinator
Burnes Group/Intercraft Company
02.1982 - 11.1997
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Coordinated and administered employee health insurance and retirement plans.
- Maintained accurate records of employee information using up-to-date human resource databases.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Improved employee onboarding experience, creating welcoming environment for new hires.
- Organized company-wide events to boost morale and encourage team bonding.
- Enhanced communication by setting up regular HR newsletter.
Education
High School Diploma -
Taylor High School
Taylor, TXSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Dependable and responsible
- Organization and time management
27 Years HR Experience
27 years Experience in Human Resources
16 YEars as an Administrative Assistant
Timeline
Human Resource Admin Sr.
ERCOT (Electric Reliability Council of Texas)
03.2013 - 04.2025
Administrative Assistant
Abbott Spine/Zimmer Spine
05.2006 - 03.2013
Executive Administrative Assistant
Burnes Group/ Intercraft Company
11.1997 - 05.2006
Human Resource Coordinator
Burnes Group/Intercraft Company
02.1982 - 11.1997
High School Diploma -
Taylor High School
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