Ashtyn Hanney
De Queen,AR
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Christus Trinity Clinic
Texarkana, TX
12.2023 - 12.2023
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
Medical Receptionist
Christus Trinity Clinic
Texarkana, TX
08.2022 - 12.2022
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Performed data entry tasks related to billing and collections procedures.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Entered insurance, demographics and health history into patient database.
Veterinarian Technician
De Queen Animal Hospital
De Queen, AR
10.2021 - 08.2022
- Educated clients and public on animal health, treatment protocols and general procedures.
- Educated clients on ways to keep pets healthy, and explained benefits of using flea and tick control and heartworm prevention medication.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Prepared and reviewed records and consent forms.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
Medical Receptionist
SignatureCare
Texarkana, TX
10.2020 - 10.2021
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Observed strict HIPAA guidelines at all times according to company policy.
- Greeted callers with enthusiasm, answering all phone calls by second ring.
- Compiled physical and digital documents, charts and reports to meet business and patient need.
- Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
- Informed patients of financial responsibilities prior to rendering services.
- Processed patient payments and scanned identification and insurance cards.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Medical Receptionist Assistant
Dr Randy Walker
De Queen, AR
03.2020 - 10.2020
- Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Observed strict HIPAA guidelines at all times according to company policy.
- Greeted callers with enthusiasm, answering all phone calls by second ring.
Cashier
Pit Stop
Horatio, AR
08.2016 - 03.2020
- Processed sales transactions accurately and promptly to prevent long customer wait times.
- Processed multiple transactions per day with exceptional accuracy.
- Processed customer payments quickly and returned exact change and receipts.
- Trained new team members in cash register operation, stock procedures and customer service.
- Welcomed customers, offering assistance to help find necessary store items.
Education
Certified Medical Assistant - Medical Assistant
University of Arkansas Community College
De Queen, AR12.2023
High School Diploma -
Horatio High School
Horatio, AR05.2019
Some College (No Degree) - Nursing Classes For LPN
Cossatot Community College of The University of Arkansas
De Queen, ARSkills
- Patient Scheduling
- Patient Relations
- Data Entry
- HIPAA Compliance
- Patient-focused care
- Patient Flow Management
- Procedure Assistance
- Medical Terminology
- Customer Service
- Appointment Setting
Additional Information
My job history is due to moving several times. I love my current job, but recently had a baby and would like a job where I can stay at home and keep my baby with me. I am going to pursue a nursing degree when he gets a little older, but will do online courses where available. I am interested in this job, or other available jobs you may have working from home.
Thank you,
Ashtyn Hanney
Timeline
Christus Trinity Clinic
12.2023 - 12.2023
Medical Receptionist
Christus Trinity Clinic
08.2022 - 12.2022
Veterinarian Technician
De Queen Animal Hospital
10.2021 - 08.2022
Medical Receptionist
SignatureCare
10.2020 - 10.2021
Medical Receptionist Assistant
Dr Randy Walker
03.2020 - 10.2020
Cashier
Pit Stop
08.2016 - 03.2020
Certified Medical Assistant - Medical Assistant
University of Arkansas Community College
High School Diploma -
Horatio High School
Some College (No Degree) - Nursing Classes For LPN
Cossatot Community College of The University of Arkansas
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