Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colleen Jones

Dutton,US

Summary

Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.

Overview

9
9
years of professional experience

Work History

Ambassador

Busch Gardens Williamsburg
Williamsburg, VA
05.2024 - Current
  • Monitored inventory levels of food items used during meal services.
  • Cleaned kitchen areas, equipment and utensils.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.

Server/Busser

Southwind Pizza
Mathews, Virginia
06.2023 - 05.2024
  • Perform clerical duties such as typing, proofreading, and sorting mail
  • Provide assistance for customers with special billing requests
  • Keep records of calls placed and received, and of related toll charges
  • Update directory information

Call center rep

Alorica
Newport News, Virginia
07.2021 - 05.2023
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations

Receptionist

Seaford Vet
Yorktown, Virginia
02.2021 - 06.2021
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
  • Receive payment and record receipts for services
  • File and maintain records
  • Schedule appointments and maintain and update appointment calendars
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
  • Check to ensure that appropriate changes were made to resolve customers' problems

Cashier

Lowe's
Gloucester, VA
03.2015 - 02.2021

Education

Phlebotomy Technician - Phlebotomy

Virginia Peninsula Community College
Hampton, VA
08.2023

Associate of Arts - General Studies

Rappahannock Community College
Glenns, VA
05.2007

Skills

  • Provide information
  • Receive payment
  • Record receipts
  • File and maintain records
  • Schedule appointments
  • Maintain and update appointment calendars
  • Resolve customers' service or billing complaints
  • Exchange merchandise
  • Refund money
  • Adjust bills
  • Check for appropriate changes

Timeline

Ambassador

Busch Gardens Williamsburg
05.2024 - Current

Server/Busser

Southwind Pizza
06.2023 - 05.2024

Call center rep

Alorica
07.2021 - 05.2023

Receptionist

Seaford Vet
02.2021 - 06.2021

Cashier

Lowe's
03.2015 - 02.2021

Phlebotomy Technician - Phlebotomy

Virginia Peninsula Community College

Associate of Arts - General Studies

Rappahannock Community College
Colleen Jones