Colleen Kelly
Dedham,MA
Summary
Recent graduate with foundational knowledge in Biological Sciences and hands-on experience gained through academic projects at Syracuse University. Demonstrates strong teamwork, problem-solving, and time-management skills and is prepared to apply these to a professional role.
Overview
7
7
years of professional experience
Work History
Server
Union Oyster House
03.2021 - Current
- Followed health and safety protocols crucial for maintaining organized, safe, and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for range of dietary restrictions.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Worked with POS system to process orders, manage bills, and handle complimentary items.
Cashier/Restaurant Hostess
Union Oyster House
07.2017 - 03.2021
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow for up to 200 guests simultaneously.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Bachelor of Science - Biology
Syracuse University
Syracuse, NY05.2024
Skills
- Reagent Preparation
- Scientific Writing
- Laboratory techniques
- Experimental design
- Electrophoresis
- Immunostaining
- Real-Time Polymerase Chain Reaction (qPCR)
- Customer Service
- Team Collaboration
- Time Management
- Microsoft Office and Google Suite Proficiency
Timeline
Server
Union Oyster House
03.2021 - Current
Cashier/Restaurant Hostess
Union Oyster House
07.2017 - 03.2021
Bachelor of Science - Biology
Syracuse University
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