Colleen Kilpatrick
Tiverton,RI
Summary
In my current role, as a Command Center operator, I have witnessed, participated in, and prepared for various emergency situations that may arise. My education, job experience and training make me a great fit for the Corporate Strategy Risk Analyst position. I have completed a wide range of projects and additional responsibilities, including being responsible for background checks and vendor screening, the team lead for the Bank’s AWID conversion, and assisting with rewriting policies and procedures for the Command Center. My skills include communication, time management and attention to detail.
While completing my degree, I had the opportunity to do an Emergency Management focused internship for a great organization in Providence, McAuley Ministries. During my time there, I was able to work directly with RIEMA, Providence Fire and Police on an official EAP. I am also ICS 100,200, and 700 Certified.
Overview
7
7
years of professional experience
Work History
Law Enforcement Officer
Federal Reserve
04.2021 - Current
- Responsible for a wide range of support tasks, including; work order process flow, records archiving, access card audit reports, VMS uploads CFVP emergency notifications, and vendor screening
- Monitor the Fire System workstation and panel, the elevator control workstation and panel, and the vault alarm panels
- Maintain communications via radio, telephone, or intercom
- Relay instructions and information to and from the posts and duty supervisors as necessary
- Perform all necessary alarm testing to ensure the PACS is functioning properly.
- Responds to general alarm, provides emergency service and follows response protocol until the alarm or situation has been resolved
- Monitors Bank departments for safety or security violations and reports findings to department management
- Monitors and authorizes visitors accessing the bank facilities, and records visitor data on appropriate logs.
Store Manager
Empire Tea and Coffee
Newport, RI
08.2019 - 04.2020
- Schedule, train, and coach employees to maximize performance in customer service, product quality, and daily tasks
- Handle all payroll and timesheet functions
- Responsible for all product ordering through different vendors
Barista
Empire Tea and Coffee
Newport, RI
03.2018 - 08.2019
- Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies
Intern
McAuley Ministries
09.2018 - 05.2019
- Prepared and implemented an Emergency Action Plan for the organization
- Identified weaknesses in security and safety of the facility both in physical structure and day-to-day operations
- Worked with all key stakeholders including; Providence Police, Providence Fire, National Grid, surrounding businesses, RIEMA
- Assisted in grant applications to enhance the safety and security of the facility
Education
Master of Science - Administration of Justice & Homeland Security
Salve Regina University
08.2020
Bachelor of Arts - Administration of Justice
Salve Regina University
06.2019
Timeline
Law Enforcement Officer
Federal Reserve
04.2021 - Current
Store Manager
Empire Tea and Coffee
08.2019 - 04.2020
Intern
McAuley Ministries
09.2018 - 05.2019
Barista
Empire Tea and Coffee
03.2018 - 08.2019
Master of Science - Administration of Justice & Homeland Security
Salve Regina University
Bachelor of Arts - Administration of Justice
Salve Regina University