Colleen Lamb
Apple Valley,CA
Summary
Experienced Sales and Administrative Professional with over 20 years in diverse industries including significant roles in warehouse operations and office administration. Skilled in MS Office, customer service, and team coordination. Proven ability to manage multiple tasks effectively and enhance operational efficiency. Looking for opportunities to leverage extensive experience in a dynamic new role.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Walmart Fulfillment Center LAX2
Chino, CA
11.2023 - 01.2024
- Managed receiving operations, ensuring accuracy in quantity and quality as a seasonal employee
- Input data into the system and printed labels, then sent them off on the conveyor, also did break-pack.
Order Picker and Packer
Walmart supply chain LAX1
Chino, CA
03.2020 - 09.2021
- Selected and packed customer orders for shipment, conveying orders to shipping personnel, demonstrating flexibility and efficiency in task management.
Office Administrator
Boulanger Construction
Culver City, CA
10.2019 - 02.2020
- Launched quality assurance practices for each phase of development with client's
- Orchestrated job walks into Estimates for potential clients
- Sent plans to printer to copy for the GC, Architect, and City Inspector, Called for job inspections
- Managed payroll processing by accurately tracking time cards and calculating pay periods
- Job coast invoices and receipts for Quick Book entries, kept organized and updated files on subcontractors, vendors, employees
- Answered busy phones, Took inventory and kept record of shop tools and equipment
- Assisted Office Controller.
Sales Representative
Warrior Custom Golf
Irvine, CA
08.2016 - 02.2019
- Boosted brand awareness, Developed and implemented sales strategies to increase revenue by 10%
- Took payment information and processed
- Updated customer files or created new ones
- Provided courteous service to 300 customers daily.
Sales Representative
Local Lighthouse
Costa Mesa, CA
03.2013 - 11.2015
- Displayed excellent sales skills and understanding, Performed an average of 325 outbound calls per day with Sales Force System, Securing more than $ 4000 in sales a day.
Customer Service Operator
Internet Local Listings
Santa Ana, CA
04.2012 - 03.2013
- Call center environment making heavy outbound calls per day, Recognized for consistently meeting and exceeding call volume.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained detailed data on clients profile
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Front Desk Receptionist/Dispatcher
Certified Heating And Air
Glendale, AZ
06.2011 - 04.2012
- Schedule and coordinate service calls as calls were received, Create dispatch tickets for all service calls, Route crews to make needed service repairs
- Schedule return trips when parts came in, Prepare service invoice and timecards for processing, Respond to all messages left over night, Order parts for special orders, Forward list of parts used by technicians to warehouse for truck restock
- Kept customers appraised as to company schedule and requested lead time
- Kept organized files on clients, Maintain the on call schedule for service technicians.
Executive Assistant to CEO
Citywide Construction LONG BEACH
CA, CA
10.2000 - 08.2011
- Performed various administrative functions, Negotiated prices from suppliers saving the company 60%, Established new clients and vendors relationships bring revenue up to 43%, Coordinated crews for job construction sites, Orchestrated Estimates, Contracts, Lien releases, and Preliminary notices, Supervised usage of building supplies and contracted vendors to place new orders for replenishment
- Manage a staff of office personal.
Education
High School Diploma -
Cerritos High School
Cerritos, CASkills
- Meeting coordination
- MS Office
- Inbound Phone Call Handling
- Technical Support
- Processing expenses
- Managing Office
- Administrative support
- Customer service
- Front desk
- Order Picking , Packaging, Labeling
- Shipping and receiving
- Product verification
- Barcode scanning
- Warehouse environment safety
- Warehouse operations
Certification
Driver's License, 10/01/23, 10/01/28
Timeline
Warehouse Associate
Walmart Fulfillment Center LAX2
11.2023 - 01.2024
Order Picker and Packer
Walmart supply chain LAX1
03.2020 - 09.2021
Office Administrator
Boulanger Construction
10.2019 - 02.2020
Sales Representative
Warrior Custom Golf
08.2016 - 02.2019
Sales Representative
Local Lighthouse
03.2013 - 11.2015
Customer Service Operator
Internet Local Listings
04.2012 - 03.2013
Front Desk Receptionist/Dispatcher
Certified Heating And Air
06.2011 - 04.2012
Executive Assistant to CEO
Citywide Construction LONG BEACH
10.2000 - 08.2011
High School Diploma -
Cerritos High School