Colleen Lane

• Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
• Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
• Facilitated clear communication between clients and attorneys by acting as a liaison to ensure all parties were informed of updates or changes.
• Prepared drafts of forms, letters and agreements for legal staff use.
• Streamlined legal processes by drafting and proofreading documents, ensuring accuracy and timely completion.
• Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
• Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
• Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
• Developed efficient filing systems for legal documents resulting in reduced retrieval times and increased productivity.
• Provided exceptional customer service when interacting with clients fostering strong relationships and positive outcomes.
• Scheduled and made appointments for 3 attorneys.

• Checked freezer and refrigerator prior to each shift to verify correct temperatures.
• Maintained well-organized mise en place to keep work consistent.
• Placed orders to restock items before supplies ran out.
• Reduced food waste with strategic menu planning and inventory control techniques.
• Monitored line processes to maintain consistency in quality, quantity, and presentation.
• Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
• Designed and executed catering menus for high-profile events, adapting offerings to meet diverse client needs.
• Coordinated with team members to prepare orders on time.
• Disciplined and dedicated to meeting high-quality standards.
• Evaluated food products to verify freshness and quality.
• Monitored food production to verify quality and consistency.
• Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.

Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Sterilized rooms and prepped equipment and instruments for 8+ procedures daily.
• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
• Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
• Explained treatment procedures and instructed patients on home care guidelines.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
• Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Prepared patient x-rays and images for dentist review.
• Took dental images following strict patient protection rules, applying lead aprons.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
• Educated patients on proper oral hygiene techniques, promoting long-term dental health.
• Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
• Contributed to office organization by maintaining accurate patient records and updating files regularly.
• Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
• Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
• Collaborated with the dental team to develop customized treatment plans for individual patients.
• Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
• Assisted in emergency dental procedures, providing critical support in high-pressure situations.
• Participated in community outreach programs, educating public on importance of dental health.
• Supported dental procedures, ensuring efficient operation and patient satisfaction.
• Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
• Improved patient care with meticulous attention to instrument sterilization and preparation.
• Facilitated patient education on oral hygiene practices, contributing to improved dental health.
• Streamlined digital x-ray processing, reducing wait time for diagnosis and treatment planning.
• Conducted inventory management to maintain essential supplies, avoiding procedural delays.
• Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
• Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
• Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
• Improved dental procedure outcomes with accurate preparation of filling and crown materials.
• Prepared and sterilized instruments and materials for use by dentists.
• Monitored patient comfort and safety during dental procedures.
• Scheduled and confirmed patient appointments.
• Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
• Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
• Verified patient insurance eligibility and benefits.
• Designed dental report card to explain patient dental health status and treatment plans.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, temporary crowns, casts and impressions.

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Learned and adapted quickly to new technology and software applications.
• Developed and maintained courteous and effective working relationships.