- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Documenting and sharing travel experiences
COLLEEN Lattery, CMM, GLP, HMCC
Saint Louis Park,MN
Summary
Over 20 years of experience in meetings management, sourcing/contracting, and managed travel strategies for Fortune 200 companies in the financial and insurance segment. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Global Procurement Manager
United Airlines
05.2024 - 08.2024
- Created purchasing policies and procedures that complied with company Union standards and FAA regulatory requirements.
- Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
- Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
- Implemented risk management strategies within thesupply chain process to mitigate potential disruptions from external factors such as fluctuating markets or natural disasters.
- Evaluated supplier quotes based on purchasing procedures. quality, price and delivery.
- Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable terms with suppliers.
- Negotiated favorable contract terms with suppliers, resulting in significant cost reductions.
Senior Meeting and Event Sourcing Consultant – Public Affairs
Wells Fargo and Company N.A.
07.2021 - 02.2024
- Cultivate relationships with key stakeholders as trusted advisor to identify event objectives prior to launching RFP's or RFI's.
- Implementation team for Cvent rollout Q1 2023 - Wells Fargo N.A.
- Seasoned procurement specialist with proven ability to collaborate with stakeholders and events teams to deliver complex events within budget and on time.
- Recognized for ability to identify and implement strategies to reduce costs, and transform firms' productivity and efficiency through my contributions.
- Strategic partner for annual reviews and implementation of MSA's and KPIs.
- Acute awareness on realistic timelines for stakeholder deliverables and expectations related to program budgets, vision, and program execution.
- Championed enterprise SMM activations, including Chairman lead events, BOD retreats, high-profile talent within budget, and post program scorecard/metrics.
- Minimized risk exposure damages/exposure for firm through contract concessions, cost avoidance, and rebooking terms.
- SME for high to medium risk locations and activities.
- SME Legal and Risk regarding full reviews for MSA template contract terms and risk assessments.
- Best in class event design proposals - focusing on curating events with a high collaboration between thought leaders and attendees.
- Super user: Concur/SAP, Ariba/Coupa, Cvent, Lanyon, MS Teams, Skype for Business. sourcing/procurement.
Manager - Procurement Sourcing Vendor Relations Strategic Meetings
Ameriprise Financial Inc
12.2015 - 12.2020
- Foster and maintain relationships with key stakeholders to identify objectives prior to sourcing.
- Rolled out Governance format with a 3-year Look Forward post COVID-19 with Hybrid Production for current BT and M&E climate
- Conducted inspections Domestic & International for top Incentive program (Chairman’s Advisory Council)
- Contributed oversight for a $50M+ budget for enterprise-wide Meetings and Events, AV Production, Air/Ground Transportation, and gifting experiences.
- Mitigated contract cancellations/damages due to COVID-19 and expenses by 79% through cultivated partnerships
- SME on Force Majeure and Risk exposure to the firm
- Accomplished multiple tasks within established timeframes.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Global Account Director
Starwood Hotels & Resorts (Marriott Hotels and Resorts)
05.2010 - 06.2015
- Grew assigned transient accounts with over by over 118% to goal in YOY annual business travel spend.
- Served as single point of contact representing over 1300 hotels for 28 Fortune 500 and 200 clients.
- Intensive RFP lead funnel - rooms only, group programs, catering only and annual Global transient RFP process.
- GDS Audit and rate loading post-RFP award.
- Managed direct reports of up to 3-4 sales coordinators.
- Lead verified clients on bespoke FAM events - and hosted buyer industry tradeshows - IMEX America, MPI WEC, FICP, GBTA and local chapter events (SITE, MN MPI, and GBTA).
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
- Mentored junior team members on best practices for account management, driving professional development and enhancing overall team performance.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed creative solutions to address unique client needs, leading to increased customer loyalty and retention rates.
Senior Sales Manager
Crowne Plaza IHG Hotels
05.2007 - 05.2010
- Total Account Management - Group and Global transient program
- Managed transient accounts that accounted for 30% of hotel profits
- Certified first responder
- Managed 11 Crew accounts, including crew site inspections
- Spearheaded efforts to penetrate new markets by conducting thorough competitor analyses and developing customized go-to-market strategies.
- Connected with prospects through trade shows, cold calling and local-area networking.
Flight Attendant (MSP Airport)
Ryan International Airlines
10.2002 - 11.2004
- Certified on 727, A319, A320, A321 equipment
- First responder
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Assisted passengers with storing luggage and helped locate seating.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
- Collaborated with flight crew to maximize smooth and safe flights.
Education
CMM - Certificate in Meeting Management - Meeting and Events, Strategic Meetings Management (SMM)
University of Virginia Darden School of Business
Charlottesville, VA07.2016
Bachelor of Arts - Marketing Management
Metropolitan State University
Saint Paul, MN06.2025
HMCC - Healthcare Meeting Compliance Certificate -
Saint Louis University
St Louis, MO08.2014
GLP - Global Leadership Professional - Meetings Management
Wharton School of Business
Philadelphia, PA07.2013
Associate of Applied Science - Managed Travel (SMM)
University of Houston Conrad Hilton College of Global Hospitality
Houston, TX07.2007
Skills
- Supplier relationship management
- Supply chain optimization
- Strategic sourcing
- E-procurement systems - Cvent, Ariba, Coupa
- Cost reduction strategies
- Supplier management
- Best in class global procurement and sourcing
- Supplier liaison
- Strategic Meetings Management
- Critical thinking
- Organizational skills
- SME Risk assessment
- MS office
- Cost controls - avoidance
- Performance metrics
Certification
- CMM (Certificate in Meeting Management)
- HMCC (Healthcare Meeting Compliance Certificate)
- GLP (Global Leadership Professional)
- CCTE (Certified Corporate Travel Executive)
Volunteerassociations
- The Food Group
- Bridging - Furnishing Homes with Hope
- Community Emergency Services Ani-meals
- Dress for Success Twin Cities, Client consultant, dressing experience expert
Awards
- Sales Team of the Year, Helms Briscoe Team, Starwood Hotels and Resorts, 2013 & 2014
- TMC Sales Manager of the Year, IHG Hotels and Resorts, 2007
Industrymemberships
- MPI Minnesota Chapter
- FICP | Financial & Insurance Conference Professionals
- Global Business Travel Association - GBTA
Affiliations
- GBTA
- MPI - Minneasota Chapter
Interests
Timeline
Global Procurement Manager
United Airlines
05.2024 - 08.2024
Senior Meeting and Event Sourcing Consultant – Public Affairs
Wells Fargo and Company N.A.
07.2021 - 02.2024
Manager - Procurement Sourcing Vendor Relations Strategic Meetings
Ameriprise Financial Inc
12.2015 - 12.2020
Global Account Director
Starwood Hotels & Resorts (Marriott Hotels and Resorts)
05.2010 - 06.2015
Senior Sales Manager
Crowne Plaza IHG Hotels
05.2007 - 05.2010
Flight Attendant (MSP Airport)
Ryan International Airlines
10.2002 - 11.2004
Bachelor of Arts - Marketing Management
Metropolitan State University
- CMM (Certificate in Meeting Management)
- HMCC (Healthcare Meeting Compliance Certificate)
- GLP (Global Leadership Professional)
- CCTE (Certified Corporate Travel Executive)
CMM - Certificate in Meeting Management - Meeting and Events, Strategic Meetings Management (SMM)
University of Virginia Darden School of Business
HMCC - Healthcare Meeting Compliance Certificate -
Saint Louis University
GLP - Global Leadership Professional - Meetings Management
Wharton School of Business
Associate of Applied Science - Managed Travel (SMM)
University of Houston Conrad Hilton College of Global Hospitality
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