Colleen Lutts
Lewis,DE
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
31
31
years of professional experience
Work History
Project Manager
Mikes Flooring/ Design
2023.07 - Current
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Coordinated material procurement and required services for projects within budget requirements.
- Prepared and submitted project invoices for review and approval.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
In Home Design Consultant
Blinds to Go
2022.08 - 2023.07
- Helped customers customize their selections for their window treatments
- Budgeted buy measuring and quoting on site
- Set expectations of ordering process to install
- Created relationships for referrals/ repeat business.
In Home Design Consultant
3Day Blinds
2018.10 - 2022.01
- Consults with clients with shutter, blinds and drapery and accessories selection
- Maintain relationships with residential/ commercial clients for referrals
- Manage clients expectations from initial visit to install.
- Prepared original and relevant options for clients suitable to individual requirements.
- Consistently stayed under client's budget for projects.
- Met with over 20-25 customers per week to discuss design vision and individual needs.
Sales & Design Specialist
Wanner Group, LLC
2008.09 - 2019.10
- Developed, serviced, sold custom furniture pieces for Sunrise Assisted Living
- Coordinated all of US/Canada deliveries of custom furniture pieces for Sunrise Assisted Living
- Market products for furniture manufacture
- Designed, sold and constructed custom draperies.
In Home Design Consultant
JC Penney
2017.12 - 2018.11
- Made selections of drapery, blinds, shutters and soft treatments
- Measured and quoted on site pricing
- Developed relationships with commercial businesses for referrals
- Project managed job from start to finish.
Design/Color Director
Regal Paint Centers/ Benjamin Moore Dealer
2012.08 - 2017.12
- Oversaw operations/ project manager for all orders commercial/ residential
- Development of new clients while maintaining and expanding existing accounts
- Generate outside color consultations in growth of corporation.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Sale/Design
Calico Corners
2010.05 - 2012.08
- Design personal finishes for customers
- Assist in coordinating fabrics/ trim/ and hardware for client's homes
- Project manage special orders
- Managing customer service requests and retention for client base.
- Skilled at working independently and collaboratively in team environment.
Sales & Design
Office Depot, Inc.
2007.01 - 2008.09
- Serviced Furniture Projects in the Baltimore, District of Columbia, Virginia area
- Clients included GSA, Commercial Business, Non Profits, Schools, Healthcare and Hospitality
- Generated sales of 1.2 million
- Managed full life cycle of all furniture projects.
Architectural & Design Sales Representative
Architectural Independent Sales Representative
2005.09 - 2008.01
- Sold office, contract, seating and case goods lines to A & D accounts in Commercial, Schools, Hospitality and other markets
- Lines include: CF Stinson, fabrics, Legacy, seating; Community, schools, offices and restaurants; Nightingale seating and task chairs; Gianni, high end case goods; and other lines
- Exceeded sales goals approximately $1,000,000 year
- Clients include Washington Redskins, Mercy Hospital, Fountain Head Country Club, and Shady Grove Hospital Manufactured custom furniture to meet client needs.
Design Consultant
Independent Design Consultant
2002.03 - 2005.09
- Assisted customers in commercial, contract, and residential choosing color schemes, furniture and textiles
- Personally fabricated window treatments, bedding, slip covers, cushions and accessories
- Maintained multiple accounts within metropolitan Baltimore area with many repeat customers.
Architectural & Design Specialist
Independent Sales Representative
2001.06 - 2002.04
- Educated Architect/ Design Community, Government and End Users on contract furniture
- Supported Dealers/ End Users in bidding and purchasing of contract furniture.
Architectural & Design Specialist
J.J. Haines, Inc.
1999.11 - 2001.06
- Company is major Armstrong distributor for all products
- Serviced the Architect/ Design Community, Government, and End Users, by recommending flooring specifications from Armstrong, Bruce & Hartco Hardwood Floors, Commercial Carpet, and Ceramic Floors
- Managed accounts in region spanning Western Pennsylvania, all of Maryland, District of Columbia, and Northern Virginia.
Architectural & Design Representative
Stanley Stevens, Inc.
1997.07 - 1999.11
- Recommended flooring specifications from Toli, Roppe, and Forbo for various architectural clients for commercial business opportunities
- Exceeded sales goals and traveled to Japan to see manufacturing process for Toli flooring.
Account Executive
Executive Amenities/ Furniture, Inc.
1993.09 - 1997.06
- Company is a division of Marriott hotels providing Corporate Housing, Club Houses and Corporate Apartments
- Handled all custom designs for models including cost and estimation of all jobs, creation of design presentation boards, adherence to customers' budget, and ordering of furniture and accessories
- Covered a five state territory Maryland, Delaware, Pennsylvania, New Jersey and Virginia
- Executed sales contracts with apartment complexes achieving a sales goal over $100,000 a quarter.
Education
Skills
- Schedule Management
- Inventory Control
- Procedure Development
- Project tracking
- Project Management
- Strategic Planning
- Project Planning
- Cost Control
Computers
- MS Word
- Vista
- Excel
- Act
- Epic
- And others
Timeline
Project Manager
Mikes Flooring/ Design
2023.07 - Current
In Home Design Consultant
Blinds to Go
2022.08 - 2023.07
In Home Design Consultant
3Day Blinds
2018.10 - 2022.01
In Home Design Consultant
JC Penney
2017.12 - 2018.11
Design/Color Director
Regal Paint Centers/ Benjamin Moore Dealer
2012.08 - 2017.12
Sale/Design
Calico Corners
2010.05 - 2012.08
Sales & Design Specialist
Wanner Group, LLC
2008.09 - 2019.10
Sales & Design
Office Depot, Inc.
2007.01 - 2008.09
Architectural & Design Sales Representative
Architectural Independent Sales Representative
2005.09 - 2008.01
Design Consultant
Independent Design Consultant
2002.03 - 2005.09
Architectural & Design Specialist
Independent Sales Representative
2001.06 - 2002.04
Architectural & Design Specialist
J.J. Haines, Inc.
1999.11 - 2001.06
Architectural & Design Representative
Stanley Stevens, Inc.
1997.07 - 1999.11
Account Executive
Executive Amenities/ Furniture, Inc.
1993.09 - 1997.06
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