Summary
Overview
Work History
Education
Skills
Timeline
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Colleen Maddox

Forney,TX

Summary

Dynamic leader with a proven track record at Jailbirds Bail Bond, enhancing customer satisfaction and driving revenue growth through strategic partnerships. Expert in operations management and staff development, I excel in creating high-performing teams and implementing continuous improvement practices. Skilled in business analysis and team leadership, I consistently achieve organizational goals. My current employment has made me thrive in stressful circumstances, making me a great lead under amidst amount of pressure. I am the lead sales agent at my company and take the extra step with all my clients to ensure every customer is satisfied and all my sales are secured!

Overview

7
7
years of professional experience

Work History

Lead Generator

Legend Networking And Telecom
01.2023 - Current
  • Cultivated trust with prospects through consistent follow-up communication and relationship-building tactics, leading to higher conversion rates over time.
  • Delivered consistent results by setting achievable goals and working diligently towards achieving them each month.
  • Generated high-quality leads by researching and identifying potential clients through various online platforms.
  • Scheduled sales appointments to discuss products and services and to close qualified leads.

General Manager of Operations

Jailbirds Bail Bond
12.2017 - Current
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
  • Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
  • Established standard operating procedures that enhanced employee performance.
  • Drove revenue growth by identifying new business opportunities and forging strategic partnerships.

Education

High School Diploma -

Lakeview High School
Garland
05.2017

Skills

Operations Management

Staff Development

Business Analysis

Logistics Management

Team Leadership

Inventory Management

Staff Management

Decision-Making

Timeline

Lead Generator

Legend Networking And Telecom
01.2023 - Current

General Manager of Operations

Jailbirds Bail Bond
12.2017 - Current

High School Diploma -

Lakeview High School

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Colleen Maddox