Colleen Marcks
DEPERE
Summary
My experience is wide and varied. In my jobs I have been self-motivated and self-led. I have excelled at my jobs. I am very kind, professional and good with people. I’ve worked with computers and detailed record keeping. Each of my jobs has required me to learn new things and broaden my knowledge and skills…which I enjoy!
Overview
4
4
years of post-secondary education
34
34
years of professional experience
Work History
Caregiver
Lori Knapp program
Prairie du Chien
03.2026 - Current
- Babysit and caregiving for my twin granddaughters. Vira has a g-tube and special needs thus she is supported under this program.
- Assisted with bathing, dressing, and personal care tasks.
- Provided emotional support and affection through quality time spent with granddaughters.
Substitute Teacher
Seymour School District
Seymour
09.2020 - 01.2022
- I worked in many different roles. I worked in the elementary, middle, and high school.
- Encouraged positive behavior among students through effective communication techniques.
- Promoted a safe and secure atmosphere within the classroom setting.
- Requested as substitute teacher based on excellent referrals and trusted performance.
Dairy Farmer
Self Employed farmer
Seymour
04.1993 - 04.2021
- Managed daily operations of dairy herd and milk production processes.
- Maintained equipment and facilities to ensure optimal performance and hygiene
- Operating tractors and other farming equipment in accordance with safety guidelines.
- Feeding, milking and caring for cows and calves
- Monitored animal health and coordinated veterinary care as needed.
- Managing the financial aspects of the farm business including budget planning, record keeping and invoicing customers for products purchased.
Customer Service Representative
Lamers Bus Lines
Green Bay
05.1992 - 06.2018
- Resolved complaints effectively to enhance customer satisfaction and loyalty.
- Developed strong customer relationships to encourage repeat business.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Assisted customers with inquiries and provided timely information about services.
- Managed many large contract accounts like local Universities, sporting teams, and travel agencies.
Education
Bachelor of Arts - Business Administration
University of Wisconsin, Green Bay
Green Bay, WI 08.1988 - 05.1992
Skills
- Special needs support
- Customer relationship management
- Effective communication
- Teamwork and collaboration
- Adaptability to change
- Excellent people skills
- Integrity and work ethic
- Relationship selling
Timeline
Caregiver
Lori Knapp program
03.2026 - Current
Substitute Teacher
Seymour School District
09.2020 - 01.2022
Dairy Farmer
Self Employed farmer
04.1993 - 04.2021
Customer Service Representative
Lamers Bus Lines
05.1992 - 06.2018
Bachelor of Arts - Business Administration
University of Wisconsin, Green Bay
08.1988 - 05.1992