Colleen Matte
Port Angeles,WA
Summary
Experienced with assisting in food preparation and maintaining kitchen order. Utilizes knife skills and food safety practices to support chefs and kitchen staff efficiently. Knowledge of teamwork and adaptability ensures smooth operations in fast-paced environments.
Emerging Cooking Assistant prepares food and performs cooking activities using standardized recipes, proper food service and food safety procedures to help kitchen run smoothly. Assists head cook in implementing food service program and overall kitchen operations. Consistently maintains high standards in food handling, sanitation and work performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2022
2022
years of professional experience
Work History
Cooking Assistant
Lower Elwha Klallam Tribe
- Assisted in preparing ingredients for various meal services, ensuring freshness and quality.
- Supported head chefs by maintaining organized workstations and adhering to food safety protocols.
- Adapted quickly to changing kitchen demands, efficiently handling multiple tasks during peak hours.
- Collaborated with kitchen staff to streamline food preparation processes, enhancing overall efficiency.
Head Start Teacher's Assistant
Lower Elwha Klallam Tribe
- Assisted in implementing individualized education plans for children, enhancing learning outcomes and engagement.
- Supported classroom management by facilitating daily activities and promoting positive behavior among students.
- Collaborated with lead teacher to design and execute age-appropriate lesson plans, fostering a stimulating learning environment.
- Monitored student progress and provided feedback, ensuring adherence to educational standards and individual goals.
Newspaper Carrier
Seattle Times
04.2021 - 06.2021
- Assisted in managing daily cash handling operations, ensuring accuracy and compliance with financial policies.
- Trained and supervised team members in customer service best practices and operational procedures.
- Maintained inventory levels through regular audits, contributing to efficient stock management and replenishment.
- Implemented new point-of-sale systems to enhance transaction speed and customer experience.
- Resolved customer inquiries and concerns effectively, enhancing overall satisfaction and loyalty.
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Quickly and accurately counted drawers at start and end of each shift.
- Mentored new cashiers, leading to higher retention rates and increased team performance.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Cashier Assistant Manager
Lower Elwha Klallam Tribe
03.1996 - 05.2013
- Assisted in managing daily cash handling operations, ensuring accuracy and compliance with financial policies.
- Trained and supervised team members in customer service best practices and operational procedures.
- Maintained inventory levels through regular audits, contributing to efficient stock management and replenishment.
- Implemented new point-of-sale systems to enhance transaction speed and customer experience.
- Resolved customer inquiries and concerns effectively, enhancing overall satisfaction and loyalty.
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Quickly and accurately counted drawers at start and end of each shift.
- Mentored new cashiers, leading to higher retention rates and increased team performance.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Firefighter/mop up
Lower Elwha Klallam Tribe
03.1994 - 10.1994
- Responded to emergency calls, providing rapid assessment and action in critical situations.
- Conducted fire prevention inspections, ensuring compliance with safety regulations and protocols.
- Operated firefighting equipment, maintaining readiness for effective response during emergencies.
- Collaborated with team members to execute training drills, enhancing overall preparedness and efficiency.
Education
GED - Hold The Culture
Renton Technical College
Renton, WA02.1989
Skills
Working with others and being a store assistant and being a cook assistant
Timeline
Newspaper Carrier
Seattle Times
04.2021 - 06.2021
Cashier Assistant Manager
Lower Elwha Klallam Tribe
03.1996 - 05.2013
Firefighter/mop up
Lower Elwha Klallam Tribe
03.1994 - 10.1994
Cooking Assistant
Lower Elwha Klallam Tribe
Head Start Teacher's Assistant
Lower Elwha Klallam Tribe
GED - Hold The Culture
Renton Technical College