Colleen McCaffrey
San Luis Obispo,CA
Summary
Political Science graduate with strong communication, research, and customer service skills. Proven ability to thrive in fast-paced environments and resolve conflicts professionally, with strong writing skills developed through academic research, and effective communication with diverse audiences.
Overview
3
3
years of professional experience
Work History
Server
SLO Taps
Pismo Beach, California
08.2022 - Current
- Delivered concise communication in a fast-paced environment to facilitate smooth business operations.
- Managed service for 15 or more tables during peak hours, while maintaining accuracy.
- Increased restaurant sales through strategic upselling of menu items and recommendations.
- Resolved customer complaints professionally to maintain guest satisfaction.
- Trained new employees and assisted in various positions during busy shifts.
Education
Bachelor of Arts - Political Science
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA06-2025
Skills
- Research analysis
- Project management
- Customer service
- Conflict resolution
- Public speaking
- Social media proficiency
Affiliations
Election Poll Worker - 2024 Presidential Election
- Assisted voters with voting procedures
- Followed voting protocols and voter confidentiality
- Provided instructions and support to voters
- Assisted voters with voting procedures
- Followed voting protocols and voter confidentiality
- Provided instructions and support to voters
Timeline
Server
SLO Taps
08.2022 - Current
Bachelor of Arts - Political Science
California Polytechnic State University, San Luis Obispo