Summary
Overview
Work History
Education
Skills
Timeline
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COLLEEN MCCAULEY

TOMS RIVER,NJ

Summary

Knowledgeable Property Administrator with background in property management. Managed tenant relations and property maintenance with efficiency. Demonstrated problem-solving abilities and effective communication skills.

Overview

19
19
years of professional experience

Work History

Property Administrator

The Enclave at the Fairways
09.2022 - Current
  • Manage 349 residential homes by direct contact with Homeowners
  • Respond to resident inquiries, concerns and maintenance requests promptly
  • Resolved conflicts and enforced the policies specified in the Community Regulations
  • Communicate important updates and announcements to residents via newsletters or email blast
  • Conduct property inspections and create detailed reports
  • Editor and manage the monthly Community Publication
  • Manage and coordinate Community calendar events, grass schedule, trash, recycling, bulk pickup, etc
  • Manage phone calls, voicemails and four separate email accounts

Freelance Photography
01.2018 - Current
  • Take high quality portrait photos of couples, children and pets
  • Retouch photos and color correct them
  • Schedule customers for photo sessions via the phone and internet
  • Create a welcoming atmosphere for people, dogs and special need clients
  • Manage a portfolio and Instagram while building authentic relationships with clients

Preschool Photographer

Shutterfly Inc. / Lifetouch
03.2021 - 06.2022
  • Develop a comfortable setting for infants, toddlers and preschoolers to capture natural expressions
  • Consults with clients to discuss preferences, styles & ideas for pre-school, sibling and graduation photo shoots
  • Select and set up appropriate props, backdrops and lighting
  • Provide clear direction and expectations for staff and parents
  • Trained new hires on equipment, photography, posing and interaction

Customer Service Representative

J.W. Goodliffe & Son
10.2008 - 07.2011
  • Answered and responded to customer service calls/e-mails
  • Handled customers and sales in retail department
  • Processed and entered online orders
  • Managed shipping labels through UPS, FedEx, and USPS
  • Addressed fraudulent online orders

Service/Installation Manager

Nation Dry Waterproofing
04.2006 - 06.2009
  • Served as the President’s Administrative Assistant
  • Organized and managed various projects, assignments and deliverables
  • Scheduled and confirmed appointments for service representatives
  • Ensured all contracts and deposits were complete and correct
  • Entered data for all contracts and business aspects
  • Resolved billing disputes and managed past due accounts
  • Secured all building and plumbing permits
  • Processed and distributed installation schedules
  • Handled all customer service calls and e-mails
  • Managed and accounted for inventory
  • Assistant Call Center Manager
  • Supervised all telemarketers
  • Scheduled and confirmed potential clients’ appointments

Education

Union County College
Cranford, NJ

High School -

Linden High School
Linden, NJ

Skills

  • Work quickly and efficiently
  • Excellent attention for detail
  • Strong communication skills
  • Ability to work with minimal supervision
  • Quickly adapts to new software applications and processes
  • Demonstrates flexibility to work simultaneously on multiple assignments
  • Exhibits ability to work well in an organized and consistent fashion while under adverse conditions
  • Customer service-focused

Timeline

Property Administrator

The Enclave at the Fairways
09.2022 - Current

Preschool Photographer

Shutterfly Inc. / Lifetouch
03.2021 - 06.2022

Freelance Photography
01.2018 - Current

Customer Service Representative

J.W. Goodliffe & Son
10.2008 - 07.2011

Service/Installation Manager

Nation Dry Waterproofing
04.2006 - 06.2009

High School -

Linden High School

Union County College

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COLLEEN MCCAULEY