Colleen Mccreeery

I prepare the Salad Bar and Salad case. I ensure our guests get the best quality service. Deli clerk assist with all operations of the deli.

• Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
• Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.
• Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
• Greeted customers at counter to fulfill requests and answer questions.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
• Replenished serving stations with fresh food and cleaned up spills.
• Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.

• Addressed customer complaints and inquiries to verify satisfaction.
• Monitored dining room and bar areas for signs of overcrowding.
• Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
• Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
• Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
• Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
• Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
• Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
• Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout breakfast service hours.
• Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
• Collaborated with fellow team members to maintain smooth operations during busy breakfast hours.
• Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
• Monitored food and beverage supplies, assisting with restocking when needed.
• Provided exceptional customer service, addressing guest inquiries and resolving issues in a timely manner.
• Managed food preparation tasks effectively, meeting the demands of peak service hours with ease.
• Monitored dining room inventory and replenished as necessary.
• Operated dishwashers and other kitchen equipment according to safety guidelines.
• Established rapport with customers by providing friendly and attentive service.
• Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
• Managed time efficiently to complete all assigned tasks before the start of breakfast service each day.
• Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
• Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
• Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
• Provided professional services and support in a dynamic work environment.

I cleaned Villas for a High End Retirement Community.

• Verified cleanliness and organization of storage areas and carts.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
• Adhered to professional house cleaning checklist.
• Returned emptied garbage receptacles to proper locations.
• Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
• Handled requests for extra linens, toiletries and other supplies.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Washed and put away kitchen dishes, utensils and glassware.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Polished fixtures to achieve professional shine and appearance.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Completed special housekeeping actions such as turning mattresses on set schedule.
• Dusted picture frames and wall hangings with cloth.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Changed bed linens and collected soiled linens for cleaning.
• Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Delivered services to customer locations within specific timeframes.
• Excellent communication skills, both verbal and written.
• Paid attention to detail while completing assignments.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Resources for Human Development is an agency for adults with severe mental illness. Our goal is to educate and assist residents with the skills needed to eventfully live indecently. We transported our residents to work and appointments.

• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
• Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Trained new team members by relaying information on company procedures and safety requirements.
• Coached team members in techniques necessary to complete job tasks.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Held weekly team meetings to inform team members on company news and updates.
• Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Developed and maintained courteous and effective working relationships.

• Implemented staff training programs to improve service delivery and client outcomes.
• Managed daily operations of the shelter, ensuring a safe and supportive environment for clients.
• Ensured compliance with federal, state, and local regulations governing homeless service provision.
• Enhanced shelter services by implementing improved intake procedures and resource allocation.
• Maintained accurate records of client data for reporting purposes and program evaluation.
• Fostered a culture of continuous improvement within the organization by regularly soliciting feedback from employees about their experiences working at the shelter.
• Monitored facility cleanliness standards by conducting regular inspections and coordinating maintenance work as needed.
• Applied effective time management techniques to meet tight deadlines.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked well in a team setting, providing support and guidance.
• Identified issues, analyzed information and provided solutions to problems.
• Self-motivated, with a strong sense of personal responsibility.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Mercyfirst ia an Agency for at Risk Teens. They have Mahler/baby programs, foster care homes, residential treatment center's and residential treatment facilities. I worked at the agency's 12 bed hard to place group home for teen girls ages 12-21. We transported the residents to and from all community activities in 12 passenger vans.

• Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
• Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
• Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
• Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Collaborated with community members to develop and implement service initiatives.
• Mentored and coached staff to improve performance and interactions with residents.
• Facilitated conflict resolution among residents, resulting in improved communication skills and interpersonal relationships within the group home setting.
• Streamlined group home operations through effective budget management and resource allocation.
• Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
• Reduced staff turnover by providing comprehensive training programs and fostering a supportive work environment.
• Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
• Monitored direct care activities for optimal patient protections and infection control standards.
• Created staff work schedules so each shift had appropriate number of employees for coverage.
• Assisted residents in achieving personal goals by offering guidance, support, and encouragement throughout the process.
• Monitored program performance and outcomes for successful delivery of services.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.

I cleaned the interior of the airplanes

• Observed customer purchases in line and differentiated between standard portions.
• Learned other teammates' work tasks to train as backup.
• Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
• Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.
• Greeted customers at counter to fulfill requests and answer questions.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.