Colleen McDonald-Burroughs
Ann Arbor,MI
Summary
Dynamic fitness professional with proven success at Meri Lou Recreation Center. Would like to sustain the current culture while enhancing current culture and educational programs that would improve the lives of the patrons.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Personal Trainer, Instructor & Front Desk Staff
Meri Lou Recreation Center
Ann Arbor, MI
02.2015 - Current
- Built and continually expanded my knowledge and expertise on the latest programs to not only keep my classes interesting, but also to optimize health information for my students.
- Studied multiple programs to provide health education, wellness, and fitness program development to clients.
- Currently, I am becoming certified as a geriatric exercise and aging coach.
- Provide excellent customer service by learning their names and listening to their needs in daily conversations.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Trained some employees about front desk operations and procedures, including Rec Trac.
- Utilized leadership skills by being a team player and building positive morale.
- Learned all the positions at the rec center so that I would be able to step in at a moment's notice.
- Communicated with clients to determine goals, and performed client assessments.
- I answered questions and looked for solutions to problems brought to my attention by patrons.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Studied multiple programs to provide health education, wellness, and fitness program development to clients.
- Supplied clients with a list of exercises and activities.
- Created weight training programs, set up equipment, and provided detailed instructions.
- I talked and listened with several patrons about current programs and the programs they would like to see initiated.
- Treated minor injuries and administered first aid.
Head Track & Cross-Country Coach
St. Francis of Assisi School
Ann Arbor, MI
08.2014 - 06.2023
- Accomplished coach, leading the teams to victories, and breaking school records.
- Worked with the athletic director and parents to create the next-level cross-country and track program.
- Planned, organized, and directed both the cross-country and track teams.
- Drafted and distributed packets for student-athletes, outlining rules and expectations.
- Responsible for coordinating and designing the master team budget and honors night.
- Communicated with coaches, parents, and athletes to discuss tournaments, competitions, and other events.
- Checked equipment and monitored common areas to maintain proper upkeep, while remaining vigilant with safety protocols.
- Coordinated and collaborated with sports athletes who came and spoke to the teams about correct running form, shoes, and diet.
- Applied evaluation techniques and personal knowledge to assess abilities in order to assign players to the correct positions on the team.
- Adjusted coaching techniques to meet athletes' needs, and address strengths and weaknesses.
College Instructor
Baker College
Flint & Jackson, MI
08.1998 - 05.2006
- Delivered informative lectures and used research materials to help students grasp concepts in Kinesiology, English, and Business Communications.
- Maintained designated office hours to tutor students and review course materials.
- Assisted students with developing thesis ideas, offering insight into resources and interview subjects
- Worked closely with other educators to develop teaching strategies for use in the classroom.
- Increased student engagement by implementing various teaching methods and technologies in the classroom.
- Created exams and essay questions to evaluate student knowledge.
- I wrote letters of recommendation for students pursuing job opportunities and internships.
- Designed collaborative learning exercises to capitalize on students' resources and skills.
Human Resources Manager
Stretch Media
Saline
06.1998 - 07.2000
- Recruited new employees and built relationships, driving visibility.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Prepared clear, concise written materials for staff.
Public Relations Coordinator
Career Site
Ann Arbor, MI
08.1996 - 06.1998
- Enhanced exposure opportunities and media releases.
- Provided exceptional customer service to ensure customer satisfaction.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Answered customer inquiries via phone, email, and chat.
- Updated databases with new and modified customer data.
- Edited written materials for both in office communications and releases.
Office of Career Development Assistant
University of Michigan Business School
Ann Arbor, MI
08.1995 - 07.1996
- Worked closely with human resources to support employee management and organizational planning.
- Researched and analyzed customer feedback to identify areas of improvement.
- Reviewed documents for accuracy prior to submission.
- Generated reports to track BBA salary metrics.
Sales and Writing
Crain Communications
01.1990 - 05.1995
- I sold line ads for Autoweek magazine.
- I wrote articles for Automotive News.
- Maintained customer relations.
Education
Master of Arts - Communications with classes in Kinesiology
Wayne State University
Detroit05.1993
Bachelor of Arts - Communications & A Minor in Kinesiology
University of Detroit Mercy
Detroit05.1989
Skills
- Program builder
- Leadership proactive management
- Coaching experience
- Listening skills
- Conflict resolution
- Effective planning
- Training exercises
- Health and wellness expert
- CPR certified
- Weight training and fitness instruction
- Time management abilities
- Teambuilding
- Communication skills
- Safety protocols
- Budget management
Certification
- Certifications in CPR and AED
- ACE Personal Training License - 2021
- Working on becoming a geriatric and aging coach
Affiliations
- College Lettered athlete
- Graduated Cum Lade
- Tri-athlete
Strength and Balance coach
- Work on mobility, agility and balance
- Demonstrate proper form and techniques
- Conduct assessments to track progress
Timeline
Personal Trainer, Instructor & Front Desk Staff
Meri Lou Recreation Center
02.2015 - Current
Head Track & Cross-Country Coach
St. Francis of Assisi School
08.2014 - 06.2023
College Instructor
Baker College
08.1998 - 05.2006
Human Resources Manager
Stretch Media
06.1998 - 07.2000
Public Relations Coordinator
Career Site
08.1996 - 06.1998
Office of Career Development Assistant
University of Michigan Business School
08.1995 - 07.1996
Sales and Writing
Crain Communications
01.1990 - 05.1995
Master of Arts - Communications with classes in Kinesiology
Wayne State University
Bachelor of Arts - Communications & A Minor in Kinesiology
University of Detroit Mercy
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