Summary
Overview
Work History
Education
Skills
References
Timeline
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Colleen McDonnell

Port Charlotte,FL

Summary

Dynamic professional with extensive experience in fast-paced, public-facing environments, demonstrating strong interpersonal skills and a commitment to exceptional service. Proven ability to lead teams and support colleagues effectively while maintaining a personable and professional demeanor. Recognized for consistently delivering enthusiastic energy and making a positive impact within the workplace. Seeking to leverage leadership capabilities and customer-focused approach in a new role at Fifth Third Bank.

Overview

14
14
years of professional experience

Work History

PERSONAL BANKER

Fifth Third Bank
North Port, FL
01.2018 - Current
  • Identify customer needs by actively listening and asking questions to determine appropriate product offerings
  • Develop relationships with customers through timely follow-up, sound advice, and quality service
  • Maintain knowledge of bank products, services, policies, procedures, and regulations
  • Advise customers on the best loan options based on their individual needs, budget and credit history
  • Evaluate the creditworthiness of applicants using various tools, such as FICO scores and debt-to-income ratios.
  • Collaborate closely with other departments to ensure smooth process flow from application to funding
  • Consistently lead region in lending and production

Bookkeeper

King Kullen Grocery Co.
Middle Island , NY
02.2011 - 08.2017
  • Manage vault transactions ensuring accurate cash balance records
  • Maintain efficient front-of-store operations
  • Handle numerous customer inquiries efficiently
  • Ensured accuracy in all accounting entries and records

Education

FL SALES ASSOCIATE IN REAL ESTATE -

Colibri Real Estate
01.2023

ASSOCIATE IN SCIENCE (A.S.) - CRIMINAL JUSTICE

Suffolk County Community College
Selden, NY
05.2013

Skills

  • Operational excellence
  • Lending practices
  • Banking policies and procedures
  • Time management and prioritization
  • Multi-tasking
  • Effective Problem Resolution

References

References available upon request

Timeline

PERSONAL BANKER

Fifth Third Bank
01.2018 - Current

Bookkeeper

King Kullen Grocery Co.
02.2011 - 08.2017

FL SALES ASSOCIATE IN REAL ESTATE -

Colibri Real Estate

ASSOCIATE IN SCIENCE (A.S.) - CRIMINAL JUSTICE

Suffolk County Community College

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Colleen McDonnell