Colleen McLafferty MAEd PMP

• Sr. Project Manager Lead for assigned pharmaceutical client team, supporting VP of Program Project Management Team through implementation and then leading through all Project stages, while remaining aligned with strategy, commitments and organizational goals.
• Create, manage, and maintain project plans, scope and timelines encompassing key milestones, SOP/ Business Rules, and workflows, ensuring alignment to Client and Company objectives.
• Work with Internal departments to manage scope and work in regard to project management and planning.
• Identify, manage, and facilitate discussions to address risk and opportunity with key stakeholders on assigned projects while developing resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
• Collaborate with financial analysts and Leadership for additions/changes to contracted Statement of Work.
• Partner with Senior Leadership and C-Levels for decision making, action plans and change management.
• Facilitate clear communication to all relevant internal and external stakeholders and understanding of decisions, deliverables, action items, direction, etc. through regular Status Reports and Project Meetings.
• Manage and provide weekly, monthly, and quarterly reporting deliverables.
• Track metrics for assigned projects, including status, financial estimates, risk, etc.
• Provide updates and feedback to project stakeholders and senior leadership in regard to strategic and tactical directions of projects and accounts.
• Coordinate meetings and associated components (Client, Internal, Training, etc)
• Management & execution of project-related Sales Operations, including data, SFA, targeting & alignment, IC, Aggregate Spend, Samples, Credentialing, and rostering.
• Partnering with General Manager, National Program Lead,Field/Remote Teams) and Sr. Market Access Director to provide oversight to project budget, quarterly financial reconciliations, quarterly business reviews.
• Collaborated with several vendor teams for technical requirements, changes to dashboards and troubleshooting.
• Identify opportunity within existing project to inform and expand with other company offerings & services.
• Assisting with training and onboarding
• Oversaw high profiled project and delivered on-time and in budget 95% for $18 million budget; $90 million for 5 yr budget.
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders

• Received PMP June 2020.
• Managed multiple projects simultaneously - negotiating, resolving conflicts and providing expert communication skills.
• Works in conjunction with business partners to develop and cultivate business
  and operational relationships with client.
• Provide proactive management of projects and assists business lead with management of budget.
• Act as operational liaison between Clients and internal support teams.
• Ensure contracted operations meet business requirement.
• Manage timelines and expectations between appropriate internal service departments and applicable external vendors to accomplish essential tasks and project deliverables.
• Lead client/project status meetings.
• Training, managing, communicating with, and monitoring quality of work of assigned to administrative staff.
• Facilitation and management of communications to field personnel from client/internal stakeholders.
• Responsible for management of expense reporting process.
• Responsible for monitoring project parameters, establishing bonus eligibility, and facilitating payout of field employee bonus within project guidelines.
• Managing coordination of activities to facilitate on-boarding and off-boarding of field personnel.
• Coordinate with business leads to help shepherd contracts and statements of work through pricing and approval process.
• Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.

• March 2018 - Internal Team Award (Mosby Award) Going above and beyond in applying project management skills.
• Contributed to vision and strategy of new video broadcasting service saving client $25K.
• Identified and managed all development resources to ensure projects stay within scoped timeline and budget and adjusted resources as needed throughout project lifecycle.
• Engaged with client throughout entirety of project and lead status/other meetings with client team
• Managed content writers (i.e., junior resources/subcontractors) who develop content for all forms of training delivery (e.g., distance-learning e-modules, e-zines, and live training).
• Assisted team, when needed, across all aspects of course creation (from content development to graphics design and production).
• Developed project kick-off decks, briefs, and case studies, as well as facilitated client kick-off meetings.
• Developed, managed, and updated project work plans for multiple projects, and managed work streams and multiple projects concurrently.
• Managed overall budget and forecasting throughout project lifecycle, including identifying requests that are out of scope.
• Identified potential account/project opportunities and coordinated with business development.
• Provided high-level reviews of deliverables and ensured quality review is complete before sending to clients.
• Monitored and tracked all client requests and global changes and ensured consistency among program deliverables.
• Efficiently managed client’s legal, medical, regulatory review process for each deliverable.
• Strong technical aptitude to learn new IT programs

• November 2017-Spotlight Recognition by Senior Sales Leadership for exemplary work and going above and beyond in managing Sales Leadership video production events
• March - 2017 Employee of the month
• Used broad set of skills including leadership, project management, operations, training facilities, Virtual instructor Led Training (ViLT) and Studio Production.
• Project managed development of content of digital, e-learning modules and video studio production:
• Project Managed training content development & design projects from initiation through closing.
• Project Managed projects across all departments including but not limited to Sales Leadership, Recruiting, Field Sales, Incentive Compensation.
• Created and managed timelines to ensure that all deadlines are maintained.
• Scheduled kickoff meetings, requirements gathering, motivating and managing team members.
• Managed multiple projects simultaneously - negotiating, resolving conflicts and providing expert communication skills.
• Created and maintained internal project budgets, assign resources and forecast time.
• Managed all aspects of video shoots from pre-production, requirements, crew/equipment and location coordination, and on-set production.
• Created, maintained and improve new video practices for all personnel to best streamline production process.
• Ran weekly meetings to bring members of all teams together to review upcoming events and schedules.
• Coordinated calendar and scheduling for all Studio on location productions.
• Conducted tours of training facility. Strong relationship-management skills.
• Managed training facilities operations to achieve service excellence with focus on customer service, leadership, performance management and development. Achieves overall goals of organization through effective processes and inventory cost control.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity

• Reported into VP of Training until restructuring moved VP role into Diirector role.
• Project manager for on-boarding of new sales teams and their training certification.
• Cross-collaborated with 10+ internal organizations and client to provide end-to-end client relationship and project management of client requirements.
• Operations Manager for Training Department relative to training rooms, A/V, print production, support, billing and innovation research and implementation. Helped save over 17k in savings in acquisition of A/V and training room renovations.
• Tech support for Creston Touchpads controlling Audio/Visual equipment in all training rooms.
• Created user guides and provided training for Creston Touchpads.
  Assisted with project management of integration of AV Systems within training department.
• Administrator of EPIC System for DiSC® - which was provided to all new field sales teams.

• Educator focused on improving student’s ability to learn using research-based cognitive programs.
• Transforms students around world into dynamic lifelong learners using cognitive brain training, brain-based coaching based theory of neuroplasticity.
• Works with research-based methods such as Orton Gillingham /Susan Barton for Reading &Spelling.
• Employs instructional methods and materials that are most appropriate for meeting stated objectives based on Individualized Education Program objectives & goals.
• Ability to utilize virtual classroom instruction techniques designed to stimulate spirit of inquiry, acquisition of knowledge and understanding, and thoughtful formulation of worthy goals.
• Inspires and empowers students to achieve maximum results through creative environments that is conducive to learning.
• Assesses academic and behavioral status of students on regular basis through objective and subjective methods and measures.
• Consults in cooperation with colleagues regarding student’s progress and success.
• Able to adapt instruction and support recognizing diversity of student and family involved.
• Collaborates with parents, teachers, therapists and student.
• Project manages new programs successfully on time and within budget.
• Experience within IT, business, project management and direct consumer experience.
• Coordinated work with off-shore teams in India.
• SDLC processes and methodologies and utilizing tools and templates related to program/project planning, schedule development, scope and cost management.
• Expertly establishes processes and systems for business.
• Effectively and efficiently plans and prioritizes deliverable&resources based on scope of work and project goals.
• Identifies needs that clients may not recognize & ensures approaches and solutions are linked to objectives and future requirements.
• Recruited and oversaw personnel to achieve performance and quality targets
• Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency

Hired to support my daughter with disabilities. The job is funded through my daughter’s DDD budget. Currently hired having oversight to her day to day activities. Helping my daughter to learn and meet her Individualized Specialized Program goals to help her become as independent as possible.