Colleen McLaughlin
Summary
Promotions specialist with broad experience in campaign planning, event coordination, and brand development. Strong focus on teamwork, flexibility, and delivering measurable results. Skilled in strategic communication, project management, and creative problem-solving. Known for reliability and adaptability in dynamic environments.
Overview
6
6
years of professional experience
Work History
Promotions Coordinator
University of Dayton
01.2025 - Current
- Develop advertising tactics and implement new solutions for increased brand awareness.
- Implement innovative social media campaigns, driving increased web traffic and online engagement.
- Create engaging multimedia content including graphics, videos, and social media posts to enhance user experience.
- Maintain relationships with local Cincinnati and Dayton High Schools for student engagement.
- Coordinate logistics for multiple simultaneous events, ensuring smooth operations and minimal conflicts.
- Facilitate open communication among team members, leading to improved collaboration on promotion projects.
Sales Associate
Fabletics
03.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Senior Guest Service Agent
Xanterra Travel Collection
05.2023 - 09.2023
- Enhanced guest satisfaction by promptly addressing concerns and resolving issues.
- Streamlined check-in procedures for improved efficiency and reduced wait times.
- Coordinated with other departments to address specific guest requests or requirements in a timely manner.
- Actively monitored hotel occupancy levels to optimize room allocation while minimizing overcooking or discrepancies.
- Handled guest complaints with tact and diplomacy, working towards mutually beneficial resolutions.
Safety Supervisor
University of Dayton Outdoor Recreation
01.2021 - 05.2023
- Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
- Participated in safety meetings by answering questions from staff members.
- Saved the outdoor education department $430 per semester by creating a new, organized method on Google Sheets to gather and restock safety supplies.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Monitored safety practices of new and existing employees.
- Developed targeted safety campaigns aimed at reducing specific types of incidents within the organization.
Data Entry Clerk; Medical Data Collector
A&L Imaging
12.2018 - 01.2023
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Communications Intern
Healthy Visions
05.2021 - 08.2021
- Participated in brainstorming sessions for campaign ideation, contributing innovative ideas that aligned with business objectives.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
- Presented in 6 schools and summer programs in the Cincinnati area for youth 2nd through 12th grade.
- Engaged with students through group activities to build community and trust in Healthy Visions.
- Created and presented a social media survey to analyze youth audiences, creating new and appropriate content trends.
Education
Bachelor of Arts - Communication Management
University of Dayton
Dayton, OH05.2023
Skills
- Microsoft Office
- Interpersonal Communication
- Analytical and Research Abilities
- Data Entry
- Editing and proofreading
- Collaborative team work
- Adaptability
- Strategic Organization
- Audience Engagement
- Proficient in Canva
- Adobe Creative Suite
- Content Writing
- Social Media Management
Timeline
Promotions Coordinator
University of Dayton
01.2025 - Current
Sales Associate
Fabletics
03.2024 - Current
Senior Guest Service Agent
Xanterra Travel Collection
05.2023 - 09.2023
Communications Intern
Healthy Visions
05.2021 - 08.2021
Safety Supervisor
University of Dayton Outdoor Recreation
01.2021 - 05.2023
Data Entry Clerk; Medical Data Collector
A&L Imaging
12.2018 - 01.2023
Bachelor of Arts - Communication Management
University of Dayton
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