Colleen M Hope

Responsible for reviewing and verifying financial transactions within the casino to ensure accuracy and compliance with regulatory standards. Analyze revenue reports, reconcile discrepancies, and audit daily gaming activities, including slot machines, table games, and other revenue-generating operations. help maintain financial integrity by identifying errors, fraud, or irregularities. Additionally, ensure compliance with gaming commission regulations and internal controls.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Built relationships with customers to encourage repeat business. Managed returns, exchanges and refunds in accordance with store policy.

Responsible for answering switchboard and directing calls to the appropriate departments. Worked with all departments on any tasks that needed to be done; mailings, filing, or responding to client emails.

Answered customer inquires of product pricing, and inventory. Input orders for customers and set up shipping dates for the orders.

Responsible for reviewing and verifying financial transactions within the casino to ensure accuracy and compliance with regulatory standards. Analyze revenue reports, reconcile discrepancies, and audit daily gaming activities, including slot machines, table games, and other revenue-generating operations. help maintain financial integrity by identifying errors, fraud, or irregularities. Additionally, ensure compliance with gaming commission regulations and internal controls.

Responsible for all daily operations of 15-screen theatre with objectives to regulate staff turnover, provide outstanding customer service, and maximize extra revenue through the organization and supervision of group rentals. Duties include preparing daily and weekly reports; cash handling and accounting; training, coaching, evaluating, scheduling, and supervising a staff of approximately 50 associates; maintaining facility; and vending inventory maintenance and control.