Summary
Overview
Work History
Education
Skills
Certification
Affiliations
ADDITIONAL EXPERIENCE
Timeline
Generic

Colleen Michelle Harmon

Capron,VA

Summary

Compassionate Clinical Pharmacist with a variety of experience in both Specialty and Community settings. Leverage expertise in patient-centered care and administrative leadership to drive quality improvements, optimize operational efficiency, and foster a culture of safety and excellence. Collaborate effectively with fellow healthcare providers to uphold the highest standards of patient care and regulatory adherence.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Specialty Clinical Pharmacist

Proprium (Sentara)
07.2021 - Current
  • Provide personalized patient care to patients living with chronic health conditions, educating them on their specialty medications and disease states.
  • Monitor applicable lab values in verifying specialty medications for clinical appropriateness to ensure patient safety.
  • Manage pharmacy technicians and patient care advocates, ensuring prompt delivery of clinical services.
  • Key Accomplishments:
  • Led workflow optimization for increased account without added staff by prioritizing critical disease states, significantly enhancing efficiency and patient care as a key member of a Process Improvement Focus Group.
  • Serve as a member of the Employee Focus Group, working to improve processes in workflow.

Pharmacy Manager

CVS
12.2018 - 07.2021
  • Led the operations of a pharmacy location dispensing 2700+ prescriptions weekly providing exceptional customer service and pharmacy consultation to patients.
  • Manage 63M in drug inventory including the management of annual controlled substance audits in compliance with company, state, and federal regulations.
  • Provided point-of-care testing for COVID, along with vaccination for adults and children.
  • Key Accomplishments:
  • Transformed an underperforming location OSA Scores from the bottom 5% to successfully exceed company goal of 74% at 80%.
  • Successfully guided the technician team to certification for vaccination under the COVID Emergency protocol, enhancing pharmacy service capabilities.

Pharmacy Manager, Clinical Point Person, Wellness Pharmacist

Farm Fresh Food & Pharmacy (SuperValu Company)
07.1995 - 05.2018
  • Provided operational direction over the pharmacy including inventory management, strategic planning, marketing, and fiscal oversight.
  • Educated and counseled patients on pharmaceutical and wellness products while efficiently filling 1800+ prescriptions weekly.
  • Managed 6 Wellness Pharmacists across the district, evaluating district clinical performance while continually developing process improvement strategies to meet district goals as Clinical Point Person.
  • Trained and provided diabetes management services to diabetic patients, along with comprehensive MTM services across 4 locations as a Wellness Pharmacist.
  • Key Accomplishments:
  • Precepted 7 pharmacy students during tenure, training and coaching in dispensing and clinical processes.
  • Spearheaded the Influenza and Strep point-of-care testing initiative, implementing and training staff on the process across 4 district locations.

Pharmacy District Manager

Farm Fresh Food & Pharmacy-A Supervalu Company
06.2005 - 08.2015
  • Led successful initiatives focused on improving pharmacy workflow processes, resulting in decreased wait times for customers.
  • Reduced operational costs through diligent expense tracking and implementation of cost-saving measures.
  • Conducted market research to identify potential new locations for pharmacy expansion, contributing to the overall growth strategy of the organization.
  • Coordinated with regional leadership to address concerns related to regulatory compliance or potential legal issues arising from daily operations.
  • Aligned pharmacies with corporate initiatives through consistent communication, ensuring all team members were informed about company goals and expectations.
  • Implemented a district-wide customer loyalty program, resulting in increased repeat business and brand recognition throughout the region.
  • · Provided organizational leadership and strategic direction for 38 pharmacies, directly managing 90+ Pharmacists, and a $110M annual budget
  • · Implemented a company-wide inventory management process
  • · Planned and executed District pharmacy remodels
  • · Led file acquisition process for five successful independent pharmacies
  • · Spearheaded year-over-year growth in immunizations and clinical services by creating, developing, and executing a marketing initiative
  • · Achieved an upward script trend over previous years by launching innovative business policies

Education

Doctor of Pharmacy -

Hampton University
Hampton, VA
01.2003

Skills

  • Clinical Pharmacy Specialty
  • Pharmacy Quality Assurance
  • Regulatory Compliance
  • Strategic Planning
  • Data Analysis
  • Inventory Management
  • Controlled Substance Audits
  • Investigations
  • Policies & Procedures
  • Process Improvement
  • Project Management
  • Program Management
  • Medicare & Medicaid
  • Cross-functional Collaboration
  • Stakeholder Communication
  • Team Leadership
  • Epic
  • Microsoft Suite

Certification

  • Licensed West Virginia Pharmacist license #RP0013090 2022–Current
  • Licensed Virginia Pharmacist license #0202206193 2003–Current
  • Diabetes Educator Certified APhA The Pharmacist & Patient-Centered Diabetes Care
  • Immunization Certified APhA Pharmacy-Based Immunization Delivery
  • BLS/CPR Certified American Red Cross

Affiliations

  • Virginia Pharmacists Association Academy of Workplace Wellbeing 2018–Present
  • Board Member America Diabetes Association 2011–Present
  • Tri-County Chapter President Virginia Pharmacists Association 2006–Present

ADDITIONAL EXPERIENCE


  • Pharmacy Manager Farm Fresh Food & Pharmacy Suffolk, VA 2003–2005
  • Staff Pharmacist Farm Fresh Food & Pharmacy Smithfield, VA 2003

Timeline

Specialty Clinical Pharmacist

Proprium (Sentara)
07.2021 - Current

Pharmacy Manager

CVS
12.2018 - 07.2021

Pharmacy District Manager

Farm Fresh Food & Pharmacy-A Supervalu Company
06.2005 - 08.2015

Pharmacy Manager, Clinical Point Person, Wellness Pharmacist

Farm Fresh Food & Pharmacy (SuperValu Company)
07.1995 - 05.2018

Doctor of Pharmacy -

Hampton University

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