Summary
Overview
Work History
Education
Skills
Timeline
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Colleen Mitchell

Tacoma,United States

Summary

Dedicated Office Assistant with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Willingness to take on added responsibilities to meet team goals. Great work ethic, responsible, punctual and productive professional when working with little to no supervision.

Overview

11
11
years of professional experience

Work History

Department Assist II

Franciscan Medical Group
08.2023 - 07.2024
  • Responded to correspondence from insurance companies.
  • Managed medical claims on daily basis.
  • Verified patient insurance coverage and benefits for medical claims.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.

Legal Clerk

Allianceone Receivables Management Inc.
08.2013 - 06.2023
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Documented customer payment interactions and account statuses for future reference.
  • Entered client details and notes into system for interdepartmental access and review.
  • Processed debtor payments and updated accounts to reflect new balance.
  • Prepared and submitted legal documents to initiate court proceedings.
  • Sorted incoming mail, opened and date stamped documents, other correspondence as instructed.

Education

High School Diploma -

Woodrow Wilson High School
Tacoma, WA
06.1985

Skills

  • Legal Document Preparation
  • Office Support
  • Document Control Support
  • Legal Processes
  • Court Document Filing
  • Exceptional Telephone Etiquette
  • Team Oriented
  • Correspondence Sorting and Filing
  • Process Payments
  • Updating Customer Accounts
  • Document Scanning and Imaging
  • Mail handling

Timeline

Department Assist II

Franciscan Medical Group
08.2023 - 07.2024

Legal Clerk

Allianceone Receivables Management Inc.
08.2013 - 06.2023

High School Diploma -

Woodrow Wilson High School

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Colleen Mitchell